Customer Relationship Executive

0 - 5 years

1 - 2 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Manage customer interactions across

    Sales, Service, After-Sales, Finance, and Insurance

    departments.
  • Assist in

    test drives, vehicle delivery, and follow-ups

    to ensure a seamless sales experience.
  • Coordinate

    service bookings

    , share status updates, and collect post-service feedback.
  • Guide customers on

    insurance policies, renewals, and claim processing

    .
  • Support

    loan documentation

    and coordinate with banks/NBFCs for finance approvals.
  • Maintain

    CRM records

    , follow up regularly, and ensure high customer satisfaction and retention.

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