Server Load Balancer Engineer (L3)

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Job summary

The SLB & GSLB L3 Engineer is a senior subject matter expert responsible for the architecture, deployment, and operational management of mission-critical load-balancing solutions. This role requires extensive experience with F5 BIG-IP LTM and GTM, or similar platforms, in a highly regulated and performance-sensitive banking environment. The engineer will provide advanced L3-level support, lead complex projects, and ensure the resilience and security of traffic management systems.

Key Responsibilities

• Design, implement, and maintain F5 BIG-IP solutions, including LTM for SLB and GTM for GSLB, adhering to industry best practices.
• Act as the Level 3 escalation point for complex F5 and application-related issues. This includes in-depth analysis of packet captures, logs, and system dashboards to resolve traffic flow, connectivity, and performance problems.
• Perform advanced configuration tasks such as creating and modifying virtual servers, pools, health monitors, profiles, and iRules. Manage configuration synchronization and device failover.
• Plan and execute software upgrades, patches, and hotfixes for F5 BIG-IP appliances (physical and virtual). Manage system backups and recovery procedures.
• Conduct performance analysis and capacity planning for the F5 infrastructure. Propose optimization strategies to enhance application delivery and efficiency.
• Expertise in implementing global server load balancing (GSLB), familiarity with WebSocket and gRPC protocols.
• Work closely with application development, network, and security teams to understand requirements and implement solutions. Provide technical guidance and mentorship to junior engineers.
• Maintain network and security architecture diagram and review and update the based-on changes. Further, proper maintenance for LLD and HLD for each solution and regular update of the same.
• Provide the suggestions for any enhancements/changes that can enhance the security posture and/or add business value to the delivery framework.
• Shall analyze incidents independently & identify root cause and act for containment and remediation.
• Provides engineering analysis and architectural design of technical solutions
• Sound analytical and troubleshooting skills
• Good Team Management and co-ordination skills