Senior Travel Consultant

About the Role at GT Holidays At GT Holidays, you will be part of a team that turns travel dreams into reality, creating unforgettable memories for customers. Whether it's a honeymoon trip, a corporate journey, a friends getaway, or a family vacation, you will be the expert who personalizes every moment to make it truly special. Key Responsibilities - **Sales & Client Engagement:** - Respond to inquiries with a consultative and customer-first approach. - Understand client preferences and suggest personalized travel solutions. - Drive conversions through meaningful conversations and proactive follow-ups. - **Itinerary Planning & Customization:** - Design bespoke travel packages aligned with customer interests, timelines, and budgets. - Stay updated on trending destinations, seasonal offerings, and exclusive experiences. - Utilize our in-house tech platform to deliver real-time itinerary options with maximum flexibility. - **Booking & Vendor Coordination:** - Manage end-to-end bookings for flights, accommodations, activities, and transfers. - Coordinate with trusted vendors, airlines, and hotel partners to ensure competitive rates and smooth operations. - **Customer Experience:** - Provide pre-trip guidance, on-trip assistance, and post-trip support with care and attention to detail. - Proactively resolve issues to ensure a seamless travel experience for happy, loyal customers. - **Revenue Generation & Growth:** - Achieve and exceed monthly sales goals through new client acquisition and repeat business. - Cross-sell and upsell premium experiences to add value for customers and revenue for the company. - **Team Collaboration:** - Collaborate with product, marketing, and operations teams to enhance processes and improve customer satisfaction. Qualification Required - **Knowledge & Skills:** - Familiarity with global and domestic travel destinations, packages, and pricing trends. - Excellent communication, interpersonal, persuasion, negotiation skills, and vendor relationship management. - **Tech Savvy:** - Comfortable with travel booking platforms, CRM tools, Microsoft Office, and ability to learn proprietary itinerary builder system. - **Language Proficiency:** - Fluent in English. Additional regional or international languages are a plus. In summary, at GT Holidays, you will be responsible for engaging with clients, planning customized itineraries, coordinating bookings, ensuring exceptional customer experiences, driving revenue growth, collaborating with teams, and utilizing your knowledge, skills, tech-savviness, and language proficiency to excel in the role.,