Job Summary: We at Safiya Holidays Kochi , is seeking an experienced Senior Travel Consultant to join our team. The successful candidate will be responsible for providing expert travel advice, tailoring travel itineraries to meet clients' needs, and ensuring seamless travel experiences. Key Responsibilities: 1. Travel Planning: Create customized travel itineraries for clients, including flights, hotels, and activities. 2. Client Consultation: Understand clients' travel preferences, budget, and requirements to provide personalized recommendations. 3. Sales Management: Interacting with potential clients manage bookings, reservations, and hotels, and other travel-related services. 4. Travel Documentation: Prepare and provide travel documents, such as itineraries, tickets, and hotel confirmations. 5. Customer Service: Provide exceptional customer service, respond to client queries, and resolve issues. 6. Travel Industry Knowledge: Stay up-to-date with travel industry trends, destinations, and suppliers. Requirements: 1. Experience: 3-5 years of experience in the travel industry, preferably in a consultancy role. 2. Knowledge: Strong knowledge of travel products, including flights, hotels, and activities. 3. Skills: Excellent communication, interpersonal, and problem-solving skills. 4. Certifications: Travel-related certifications, such as IATA or equivalent, are desirable. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
Key Responsibilities: 1. Administrative Support: - Manage office operations (filing, documentation, correspondence). - Coordinate with vendors, clients, and team members. - Maintain records of bookings, invoices, and payments. 2. Customer Service: - Respond to queries via phone/email. - Assist in resolving client issues. 3. Documentation: - Prepare visa applications, travel permits, and reports. - Ensure compliance with legal/regulatory requirements. 5. Financial Tasks: - Process payments, track receivables, and maintain accounts. 6. Miscellaneous: - Support marketing/promotional activities. - Assist in staff recruitment/onboarding. - Maintain office supplies and inventory. Requirements: - Education: Bachelor’s in Hospitality, Tourism, Business Admin, or related field. - Experience: 1-2 years in travel/admin roles. - Skills: - Excellent communication (English, local languages). - MS Office, - Organizational, multitasking, problem-solving. - Attention to detail. - Shift: Day, Monday-Saturday. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Food provided Work Location: In person
Key Responsibilities: 1. Administrative Support: - Manage office operations (filing, documentation, correspondence). - Coordinate with vendors, clients, and team members. - Maintain records of bookings, invoices, and payments. 2. Customer Service: - Respond to queries via phone/email. - Assist in resolving client issues. 3. Documentation: - Prepare visa applications, travel permits, and reports. - Ensure compliance with legal/regulatory requirements. 5. Financial Tasks: - Process payments, track receivables, and maintain accounts. 6. Miscellaneous: - Support marketing/promotional activities. - Assist in staff recruitment/onboarding. - Maintain office supplies and inventory. Requirements: - Education: Bachelor’s in Hospitality, Tourism, Business Admin, or related field. - Experience: 1-2 years in travel/admin roles. - Skills: - Excellent communication (English, local languages). - MS Office, - Organizational, multitasking, problem-solving. - Attention to detail. - Shift: Day, Monday-Saturday. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Food provided Work Location: In person
You will be joining Safiya Group, a prominent travel and recruitment company, as the Head of Human Resources. Your role will involve overseeing all HR practices and processes to contribute to the organization's growth and success. **Key Responsibilities:** - Develop and implement HR strategies, policies, and procedures to enhance organizational efficiency. - Lead talent acquisition, recruitment, and onboarding processes to ensure a skilled workforce. - Manage employee relations, resolve conflicts, and promote employee engagement for a positive work environment. - Conduct performance management, training, and development activities to support employee growth. - Ensure compliance with labor laws and regulations to maintain a lawful workplace. - Demonstrate leadership and effective team management skills in guiding the HR department. - Utilize HR software and tools for streamlined operations. **Requirements:** - Hold a Bachelor's/Master's degree in Human Resources, Business Administration, or a related field. - Possess 5-10 years of experience in human resources management with a focus on talent acquisition and employee relations. - Exhibit a strong understanding of labor laws and regulations for effective HR practices. - Showcase exceptional leadership and team management abilities. **What We Offer:** - Competitive salary package to recognize your expertise and contributions. - Opportunities for professional growth and development within a collaborative work environment. If you are a motivated HR professional seeking a challenging opportunity, please email your resume and cover letter to gm@safiyaholidays.in. We are excited to review your application! *Note:* - Notice Period - Current Salary - Salary Expected *Job Types:* Full-time, Permanent *Benefits:* - Cell phone reimbursement,
Job Title: Visa Officer Company: Safiya Holidays Kochi Kerala Job Summary: We are seeking a highly skilled and experienced Visa Officer to join our team at Safiya Holidays. The ideal candidate will have extensive working knowledge of worldwide visa processes and be responsible for managing and processing visa applications for our clients. Responsibilities: - Manage and process visa applications for clients traveling to various countries worldwide - Provide expert advice and guidance on visa requirements and regulations - Review and verify visa application documents for accuracy and completeness - Coordinate with embassies, consulates, and other authorities to obtain visas - Stay up-to-date with changing visa regulations and requirements - Develop and maintain relationships with embassy and consulate officials - Provide excellent customer service to clients and respond to their queries and concerns - Work closely with the operations team to ensure smooth processing of visa applications - Maintain accurate records and reports on visa applications and outcomes Requirements: - Bachelor's degree in a relevant field (e.g., international relations, law, business) - Minimum 2 years of experience in visa processing and management - Extensive working knowledge of worldwide visa processes and regulations - Excellent communication and interpersonal skills - Strong analytical and problem-solving skills - Ability to work in a fast-paced environment and meet deadlines - Proficiency in English and at least one other language (preferably Arabic or a European language) Preferred Qualifications: - Certification in travel and tourism or a related field - Experience working with international clients and travel agencies - Knowledge of Middle Eastern and Asian markets - Proficiency in visa processing software and systems What We Offer: - Competitive salary and benefits package - Opportunities for career growth and professional development - Dynamic and supportive work environment - Training and support to enhance your skills and knowledge How to Apply: Please submit your resume and cover letter to gm@safiyaholidays.in with your present salary & notice period Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Food provided Work Location: In person
As an Administrative Assistant at our company, your responsibilities will include: - Managing office operations such as filing, documentation, and correspondence. - Coordinating with vendors, clients, and team members. - Responding to queries via phone/email and assisting in resolving client issues. - Preparing visa applications, travel permits, and reports while ensuring compliance with legal/regulatory requirements. - Supporting marketing/promotional activities and assisting in staff recruitment/onboarding. - Maintaining office supplies and inventory. For this role, we require the following qualifications: - Education: Bachelors in Hospitality, Tourism, Business Admin, or related field. - Experience: 1-2 years in travel/admin roles. - Skills: Excellent communication in English and local languages, proficiency in MS Office, organizational and multitasking abilities, problem-solving skills, and attention to detail. - Shift: Day, Monday-Saturday. In addition to the job responsibilities and qualifications listed above, please note that the benefits offered for this position include cell phone reimbursement and provided food. The work location for this position is in person.,
Job Title: Visa Officer Company: Safiya Holidays Kochi Kerala Job Summary: We are seeking a highly skilled and experienced Visa Officer to join our team at Safiya Holidays. The ideal candidate will have extensive working knowledge of worldwide visa processes and be responsible for managing and processing visa applications for our clients. Responsibilities: - Manage and process visa applications for clients traveling to various countries worldwide - Provide expert advice and guidance on visa requirements and regulations - Review and verify visa application documents for accuracy and completeness - Coordinate with embassies, consulates, and other authorities to obtain visas - Stay up-to-date with changing visa regulations and requirements - Develop and maintain relationships with embassy and consulate officials - Provide excellent customer service to clients and respond to their queries and concerns - Work closely with the operations team to ensure smooth processing of visa applications - Maintain accurate records and reports on visa applications and outcomes Requirements: - Bachelor's degree in a relevant field (e.g., international relations, law, business) - Minimum 2 years of experience in visa processing and management - Extensive working knowledge of worldwide visa processes and regulations - Excellent communication and interpersonal skills - Strong analytical and problem-solving skills - Ability to work in a fast-paced environment and meet deadlines - Proficiency in English and at least one other language (preferably Arabic or a European language) Preferred Qualifications: - Certification in travel and tourism or a related field - Experience working with international clients and travel agencies - Knowledge of Middle Eastern and Asian markets - Proficiency in visa processing software and systems What We Offer: - Competitive salary and benefits package - Opportunities for career growth and professional development - Dynamic and supportive work environment - Training and support to enhance your skills and knowledge How to Apply: Please submit your resume and cover letter to gm@safiyaholidays.in with your present salary & notice period Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Food provided Education: Bachelor's (Preferred) Experience: Visa filing: 1 year (Preferred) Location: Kochi, Kerala (682004) (Preferred) Work Location: In person
Job Summary: Safiya Holidays is seeking an experienced Reservation Manager to lead our Travel reservations team and ensure exceptional guest experiences. The ideal candidate will have a strong background in hotel reservations, excellent communication skills, and a passion for delivering outstanding customer service. Key Responsibilities: - Manage and oversee the reservations process, including processing and confirming hotel bookings, cancellations, and modifications - Ensure accurate and timely communication with clients, hotels, and other stakeholders - Meet or exceed revenue and sales targets - Analyze market trends, competitor rates, and hotel performance to optimize revenue management strategies - Develop and implement effective reservation strategies to maximize revenue - Manage and maintain the company's reservation system, ensuring accuracy and up-to-date information - Oversee the reservations team, providing coaching, training, and guidance as needed - Collaborate with other departments, such as Operations and Marketing, to ensure seamless client experiences - Handle client complaints and concerns, resolving issues promptly and professionally Requirements: - Bachelor's degree in Hospitality, Business Administration, or related field - 2+ years of experience in hotel reservations or related field - Excellent communication, interpersonal, and customer service skills - Proficient in hotel reservation systems - Ability to work in a fast-paced environment and adapt to changing priorities - Knowledge of industry trends, competitor analysis, and revenue management strategies Preferred Qualifications: - Certification in Hotel Management or related field Please submit your resume and cover letter to gm@safiyaholidays.in with following Salary Present / Expected and Notice Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Food provided Application Question(s): Working experience in dealing with Hotel Reservations Systems Education: Bachelor's (Preferred) Experience: Hotel Reservations : 1 year (Preferred) Location: Kochi, Kerala (Preferred) Work Location: In person