Senior Travel Consultant

Role Overview: As an Operations Senior Executive at Adventures Overland, you will be responsible for managing travel operations with a focus on Amadeus ticketing system and comprehensive destination knowledge. Your role will involve handling international and domestic air ticketing, providing expert advice to clients, coordinating with service providers, ensuring excellent customer support, and maintaining updated knowledge of airline policies and visa regulations. Key Responsibilities: - Handle international and domestic air ticketing through Amadeus GDS with accuracy and efficiency. - Manage issuance, reissuance, voids, refunds, and exchanges of tickets. - Provide expert advice on routing, fares, and destination-related travel information. - Coordinate with airlines, hotels, DMCs, and other service providers for seamless travel arrangements. - Ensure excellent customer support for pre-travel queries, booking modifications, and on-trip assistance. - Maintain updated knowledge of airline policies, fare structures, and visa regulations. - Prepare MIS reports, monitor PNRs, and ensure timely follow-ups. - Support the team in handling group bookings, corporate travel, and special itineraries. - Ensure compliance with company SOPs, service delivery standards, and industry best practices. Qualifications Required: - Minimum 5 years of relevant experience in ticketing and travel operations. - Strong hands-on expertise in Amadeus GDS ticketing system. - In-depth knowledge of global destinations, corporate travel, and leisure itineraries. - Excellent communication and customer service skills. - Ability to multitask in a fast-paced travel environment. - Problem-solving mindset with attention to detail and accuracy. - Strong coordination and negotiation skills with vendors and suppliers. - Graduate degree preferably in Travel & Tourism, Hospitality, or related field. - Additional certifications in GDS / IATA or Amadeus preferred. About Adventures Overland: Adventures Overland is India's leading expedition company known for life-transforming road trips and cross-border drives across six continents. With a Guinness Record and multiple Limca Book of Records, we excel in long-distance driving. Recognized as the very best in self-drive road trips, we have won prestigious awards like Indias Leading Tour Operator at the World Travel Awards and Best Niche Tour Operator at SATTE Awards. Featured in BBC News, CNN Travel, and National Geographic, we offer dynamic career growth opportunities in a collaborative work environment focused on innovation and creativity. Job Type: Full-time Benefits: - Competitive salary commensurate with experience. - Opportunities for professional growth and career advancement. - Health insurance. - Provident Fund. Work Location: In person.,