Senior Tour Executive

Job Summary:

We are seeking a knowledgeable and proactive Tour Executive to join our growing team. The ideal candidate will be responsible for planning, coordinating tour packages, managing client queries, and ensuring exceptional travel experiences. This role requires in-depth knowledge of global destinations, travel regulations, and a strong service orientation.

Key Responsibilities:

• Design and curate customized tour packages packages for individuals, groups, and corporate clients.
• based on client requirements and budget.
• Coordinate with hotels, transport providers, and local tour operators to arrange all travel services.
• Respond promptly to customer inquiries and provide expert travel recommendations.
• Handle bookings, confirmations, invoicing, and documentations for travel.
• Ensure smooth execution of tours, address client concerns during travel, and resolve issues quickly.
• Maintain regular communication with clients before, during, and after travel to ensure satisfaction.
• Keep up to date with market trends, new destinations, and competitive tour offerings.
• Maintain accurate records and generate reports as required.
• Assist clients with travel documentation, including visa guidance and travel insurance.
• Respond to client inquiries, prepare quotations, itineraries, and handle end-to-end booking processes.
• Coordinate all travel arrangements such as flights, accommodation, sightseeing, and transfers.
• Stay informed about travel advisories, visa policies, and entry requirements.
• Maintain detailed records of client preferences, bookings, payments, and feedback.

Qualifications:

• Minimum 24 years of experience in tour planning or operations.
• Degree in Travel & Tourism, Hospitality, or a related field preferred.
• Strong understanding of destinations, air routes, and travel logistics.
• Familiarity with visa processes, foreign exchange, and travel insurance.
• Excellent communication and client handling skills.
• Proficiency in MS Office applications.
• Ability to work independently, manage deadlines, and deliver quality service.
• Passion for travel and a commitment to delivering premium client experiences.