Posted:4 hours ago|
Platform:
Work from Office
Full Time
1) Minimum 3-5+ years handson experience managing loyalty programs. Demonstrated ownership of the endtoend lifecycle: accrual, redemption, expiry/forfeiture, earn/burn controls, partner onboarding
2) Product process knowledgeComfort with product development lifecycle: BRD/FSD creation, UAT planning/execution, release readiness, risk control checkpoints, and postproduction monitoring.Clarity on operational workflows: campaign execution, reconciliation, exception handling, and customer communication journeys.
3) Systems tooling exposureWorking knowledge of Loyalty Management Systems (LMS) / admin portals, rule configuration, promo code management, campaign/offer engines, and MIS/reporting.Familiarity with integrations (files/APIs), data validations, and audit/compliance guardrails.
4) Communication stakeholder managementAbility to explain own processes confidently, articulate tradeoffs, and collaborate with business, IT, QA, and vendors.
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