Senior Telecaller

Job Description

Job Title: Telecaller Location: Balaghat, Madhya Pradesh Job Type: Full-Time Company: Talent Craft India Website: www.talentcraftindia.com Contact: +91 8120166026 | info@talentcraftindia.com About Us: Talent Craft India is a fast-growing online skill development platform for children aged 5 to 15 years. We offer engaging and expert-led courses in Rubik's Cube, Chess, Abacus, and Coding, designed to develop young minds and unlock hidden talents. Job Overview: We are looking for a confident and enthusiastic Telecaller to join our team at the Balaghat location. The Telecaller will be responsible for handling incoming leads, making outbound calls to parents, and providing information about our courses. The goal is to convert leads into admissions by effectively communicating course benefits and details. Key Responsibilities: Make outbound calls to prospective leads and follow up with existing enquiries. Provide course details including timing, fee structure, and trainer expertise. Convince and guide parents toward enrolling their children in suitable courses. Maintain call records and update lead status in CRM. Achieve daily and monthly call and admission targets. Work closely with the admission team for smooth coordination. Candidate Requirements: 6 months to 1 year of telecalling or customer service experience preferred. Strong communication and persuasion skills. Good listening skills and ability to handle queries patiently. Basic computer knowledge and comfort with using WhatsApp, Excel, and CRM tools. Positive attitude and willingness to learn. What We Offer: Fixed salary with attractive incentives based on performance. Full-time role with growth opportunities in the education sector. Friendly and supportive work environment. Training and support provided for the right candidate How to Apply: Call or WhatsApp us at +91 8770620877 Or send your resume to info@talentcraftindia.com Subject Line: "Application for Telecaller – Balaghat" Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person