Senior Technology Consultant

Global Sales at HPE is about building the future. We are redefining whatnext and combining our legacy of innovation with a bold new goal to accelerate everything we do. Our sales organization is comprised of 10,000+ professionals in sales, presales, service, and support functions. Together with our partners, we deliver global, commercial, public sector & small/medium business customers throughout 11 geographies. Were transforming businesses. Join us redefine whatnext for you.

Job Family Definition:

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customersbusiness needs and, consequently, for understanding customersbusinesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the companysolutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organizationprofitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Management Level Definition:

Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.

What youll do:

Responsibilities:

The candidate is expected to have broader understanding of the below and SME skills in at least two technology areas/ platform.

• Interact with sales/pursuit/ Presales team in country and work with them to understand the customer requirement, review RFP and Solution requirement etc.
• Deliver best-in-class technology solutions to solve customer business challenges, while also meeting HPE business objectives
• Solid hands-on experience in Architecting, designing and deploying IaaS, PaaS, Virtualization Technologies MS Hyper-V, Hybrid Cloud, Containers, VMware, Citrix. Good knowledge on Capacity Planners.
• Solid hands-on experience in deploying, Virtualization, Hybrid Cloud, Containers, automation (Iaac), HPC/AI/ML skills, Desktop Imaging, Desktop Virtualization, VDI Technologies, VMware Horizon View, MS APP-V, Citrix Virtual Apps and Desktops.
• Industry Certifications on Virtualization, Cloud and Containers
• Take part in solution preparation to deliver technical value and expertise to HPElarge customer base, and/or contributing to the design of technical solutions for customer environments
• Work independently or across teams to establish and maintain excellent customer relationships
• Participate in a chosen technical community or profession to continuously expand your technical knowledge, business acumen, and professional network.
• Ability to interact with people (customer and internal HPE) at all levels and geographies.
• Communicate effectively with technical and non-technical stakeholders and have an ability to drive the conversation/discussion.
• Work in collaboration with sales to develop pricing quote and SoW for in-pursuit deals
• As Solution Architect with the country Pursuit Team, develop end-to-end solutions for managed services delivery to exempted customers.
• Possess technical writing skills to publish required documents.
• Identify and contribute to projects to improve services, customer satisfaction, profitability, and team efficiency.
• Possess a strong customer focus with the ability to manage escalations and balancing the needs of the customer & the HPE teams (Sales/ Pursuit/ Delivery)

What you need to bring:

Education and Experience Required:

• Educational Qualification Bachelor/Masterdegree in STEM or equivalent experience.
• 15+ years of experience in service, consulting, delivering, and managed services delivery on Industry Standard Servers with Non-MS OS, Storage, Networking, and Security experience
• 5-7 years of experience in Consultancy, Architecting, Design, Deployment of Desktop Imaging, Desktop Virtualization, VDI Technologies, VMware Horizon View, MS APP-V, Citrix Virtual Apps and Desktops
• Industry Certifications on Virtualization, Cloud, Containers, automation (Iaac), HPC/AI/ML etc
• Have broader understanding of the above mentioned essential skills and SME skills in at least two technology areas/ platform.
• Good knowledge on Capacity Planners.

Knowledge and Skills:

• Demonstrable technical expertise in Designing, Architecting & Deploying Hybrid Cloud (AWS/ Azure/ GCP), Containers/ Kubernetes, automation (Iaac), HPC/AI/ML skills, Virtualization Solutions such as VMware, Hyper-V, and Citrix etc. along with other emerging technologies.
• Develop architectural design document based on existing sample or new requirement.
• Experience in responding to RFPs and provide Solutions
• Experience Designing HLD and LLD.
• Experience with large implementations.
• Experience with migrating solutions.
• Broad technical knowledge on different technologies within Windows, Unix, Linux, VMware, and Hyper-V
• Hyper converged infrastructure (Nutanix) knowledge
• Must have hands-on experience and in-depth knowledge of SDDC, vSAN, SAN / NAS storage protocols such ISCSI, NFS & FC.
• Good knowledge on at least two Core technology platforms like Compute, Storage, and Networking & Security.
• Deep knowledge in different phases of projects such as discovery, planning, design, migration execution and decommission
• Technical knowledge and experience on Infrastructure monitoring tools.
• Knowledge of remote deployment programs and monitoring processes and concepts.
• ITIL Certification/Awareness

Essential Skills

• Ability to lead calls with multiple stakeholders and drive issues/escalations to conclusion.
• Proactively research for solution in all possible ways.
• Wide breadth of knowledge on Core HPE Products
  • Industry Standard Servers (ProLiant & Synergy)
  • Storage (Primera, Nimble, 3PAR, StoreOnce, MSA etc.)
  • Converged Infrastructure (Simplivity, Apollo, etc.)
  • Network infrastructure (Aruba, Flex Fabric, etc.)
• Broad technical knowledge on core infrastructure vendor partners
  • VMware(ESXi, vCenter, vSAN)
  • VMware availability technologies Site Recovery Manager, vMSC
  • MS Windows Server / Hyper-V
  • Linux RHEL, SLES, CentOS, etc.
• Deep knowledge on at least one emerging technology like Containers, automation (Iaac), HPC/AI/ML skills etc.
• Demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products.
• Affinity with Monitoring tools and processes (Nagios, SolarWinds, OpenView)
• Ability to recognize risks and advise appropriate company resource for mitigation.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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