Senior Technology Analyst

Note : TELUS Digital is not offering PERMANENT WORK FROM HOME

Project Responsibilities:

• Knowledge of transmission equipment and associated terminologies.
• Knowledge of and demonstrated ability to isolate and resolve troubles in access systems, SONET transport technologies, EDSX cross-connects, OTN, CPL, CDC, PTS, RLS/ELS, synchronization
• Knowledge of transport hierarchies (OTU, OCx, SONET, STSx, Tx, etc.)
• Should have worked on transport equipment like Ciena/ Nortel, Fujitsu, Nokia / Alcatel Lucent.
• Collaborate with other team members for trouble resolution 
• Work with technicians who call in for assistance and/or are acting as hands and feet” for assurance on-site 
• Initiate and/or respond to queries, discuss trouble details and confirm resolutions directly with stakeholders and other team members
• Must be able to understand and effectively perform work in accordance with published work plans, processes and procedures 
• Normal colour vision to work with colour-coded diagrams and tools
• Must be willing and able to work various shifts as assigned (such as evenings, weekends and statutory holidays) 
• Demonstrated professional oral and written communications skills 

Required Skills to Perform the roles & Responsibilities:

• Should be Btech or equivalent.
• Must be CCNA/CCNP Certified or Trained.
• Good understanding of SONET
• Good understanding of  transport hierarchies (OTU, OCx, SONET, STSx, Tx, etc.)
• Good knowledge of SONET transport technologies, EDSX cross-connects, OTN, CPL, CDC, PTS, RLS/ELS,
• Good understanding of Ringpath and protection schemes.
• Should have hands-on experience on

  Ciena

  / Nortel, Fujitsu, Nokia / Alcatel Lucent.
• Knowledge of automated provisioning, network telemetry, circuit documenting, ticketing, testing and dispatch systems
• Self-motivated, work well with minimal or no direct supervision
• Ability to coordinate with various teams for the successful completion of tasks
• Ability to multitask, prioritize and manage time effectively.
• Follow up on pending requests with stakeholders to ensure timely closure of request.
• Provide accurate, valid and complete information by using the right methods/tools.
• Must be comfortable working Late evening/night shifts permanently.
• Must be comfortable working from office permanently
• Should be flexible with working on Indian holidays.
• Must be comfortable relocating to Delhi/Noida region.
• Must be comfortable with 24x7 work environment