Senior Technical Writer

About MeetRecord

MeetRecord is transforming the way revenue teams capture, analyse, and leverage customer conversations. Our platform helps sales and customer success teams drive better sales coaching through conversation intelligence, AI-powered customer role-plays, and seamless workflows.

technical documentation

Responsibilities

• Develop and maintain high-quality

  technical documentation

  : help guides, API docs, product manuals, and knowledge base articles.
• Write

  sales enablement content

  such as

  battle cards, buyer guides, sales playbooks, FAQs, and product positioning sheets

  for customer-facing teams.
• Collaborate with Product, Sales, and Customer Success teams to understand customer needs and translate technical details into impactful collateral.
• Ensure

  consistency in messaging, tone, and accuracy

  across all technical and customer-facing materials.
• Continuously improve content discoverability, usability, and visual presentation.
• Mentor other writers and establish

  best practices for technical + sales content creation

  .

Requirements

• 5+ years of professional experience as a

  Technical Writer / Content Strategist

  , preferably in a US SaaS or B2B technology environment.
• Proven track record of writing

  customer-facing collateral

  (battle cards, competitive guides, playbooks, sales enablement assets).
• Strong ability to understand complex product functionality and communicate it clearly for both technical and non-technical audiences.
• Familiarity with documentation tools (Confluence, Markdown, Git, etc.) and content design best practices.
• Excellent written and verbal communication skills in English.

Why Join MeetRecordFlexible Work Hours Work at your best productivity window.Health Coverage Comprehensive health insurance for you and your family.Optional Work from Home Flexibility to work remotely when needed.TeamDine Outs & Events Weekly company-sponsored dine-outs to bond and unwind.High-Impact Work Shape both customer experience andsalessuccess at afast-growing SaaS company.product adoption