Senior Technical Writer

LogicMonitor

Senior Technical Writer

enterprise software documentation

Are you looking to combine your writing skills with your love of learning new technologiesAre you as comfortable with exploring the technical capabilities of an AI-powered platform as you are writing clear and effective contentDo you crave influence and ownershipIf so, wed love to talk to you.

What Youll Need:

• Bachelors degree in Technical Communication, English, Computer Science, or relevant field experience.



• 5+ years

  of experience in technical writing, with at least 3+ years writing enterprise software or cloud product documentation.


• Expertise in authoring tools (DITA/XML-based tools, MadCap Flare, FrameMaker) and version management systems such as Git or CCMS.


• Demonstrated ability to grasp complex technical concepts and craft them into clear, accurate user-friendly documentation targeted at

  developers or infrastructure and operations engineering teams

  .


• Experience working in an

  Agile environment

  , preferably with both onsite and geographically distributed teams.


• Strong collaboration, project management, and multitasking skills.

• Familiarity with

  AI-assisted writing and productivity tools

  (e.g., ChatGPT, GitHub Copilot, or similar), including effective prompting techniques for generating, refining, or validating technical content.


• Experience contributing to

  AI-driven documentation workflows

  (e.g., structured content reuse, intelligent search, knowledge base optimization).


• Experience with DITA and topic-based authoring preferred


• Experience using WordPress, Google Suite, JIRA, and Confluence.


• Strong understanding of SaaS platforms, IT operations, and observability tools.

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LogicMonitor is an Equal Opportunity Employer

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.