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Senior Technical Specialist

Senior Technical Specialist

Nokia

10 - 15 years

11 - 15 Lacs

Chennai

Posted:13 hours ago| Platform:

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Skills Required

tcp ip dns vrrp routing protocols information technology service management network services bgp problem management stp ospf change management routing computer science incident management mpls troubleshooting wireless wireless networking arp itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

WithinCDO Infra Networks, the Networks tower manages globally the life cycle, delivery, quality and performance of the Wide Area Network, internet connections, network traffic management, (W)LAN, DNS/DHCP and all other aspects of connectivity for Nokia Networks offices and partners.Senior Network Engineeris responsible for IT service management handling Incident management, Problem management, Change management for Wide area network. Work on technical design, functionality, configuration, performance and quality of connectivity.This is a position in network operations center (NOC) for enabling reliable service operation for IT network services. You have:

Bachelors degree in Telecommunications, Information Technology, Computer Science, or equivalent

10+ years of experience in complex network services

In-depth knowledge of TCP/IP, VRRP, DNS, ARP, STP, and related technologies

Proficient in routing protocols such as OSPF, BGP, and MPLS

Hands-on experience with Nokia 7X50/77XX/7210 hardware/software and CLI

Experience in enterprise WAN architecture and security with Firewalls

Strong understanding of enterprise wired and wireless networks

It would be nice if you also had:

Experience in requirement gathering processes

Understanding of ITIL processes

Excellent verbal and written communication skills in English

Ability to thrive in a global, multicultural team

Analyzing production network issues and resolve

Follow troubleshooting mechanisms and suggest corrective action

Work in 24x7 support model and provide required shift handover

Own incident ticket resolution end-to-end and find a way to resolve or provide technical workarounds

Coordinates with junior NOC engineers to analyze the issue, capture new logs if required

Coordinates solution provisioning and deployment by WAN connectivity service providers

Escalate to very complex network issue to L4 engineer for support

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Nokia

Telecommunications

Espoo

90,000 Employees

673 Jobs

Key People

Pekka Lundmark

President & CEO
Katarina Lappalainen

Chief Financial Officer
Raghav Sahgal

President, Cloud and Network Services
Tommi Uitto

President of Mobile Networks
Marco Herkert

Chief Digital Officer

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Senior Technical Specialist