Job Description

Job Overview - The role will be responsible to primarily support the business vertical on technical matters enabling them to retain, grow and secure new business. The role will be a bridge between technical team and sales, enabling them to identify product gaps, needs and work to develop solutions for profitable growth. This will include interaction with customers for technical discussions, understand their requirements and offer suitable products, services or solutions. Role & responsibilities - 1. Identify product gaps, work with technical team to design products, test and validate performance. New product development 2. Effectively manage all the technical projects with respective customers related to product establishment, field test programs and successful conclusions / report preparation and discussions. 3. Engage with Industrial OEMs to work on product approvals/endorsements. 4. Conduct customer seminar and training as and when required . Visit to customers to manage development activities, technical presentations or discussions, handling technical issues and engagements Preferred candidate profile 12-15 total years of work experience of which minimum 8-12 years in technical support, business development in additive or lubricant industry . Expertise in lubricant specifications, equipment's and applications in industrial segments viz. Mining, Construction, Off-Highway, Steel, Cement, Power, General Engineering etc. Strong understanding of analytical tests, used oil diagnostics, condition monitoring, equipment applications and industry & technology trends. Handling & resolving technical quality & application related issues from industrial customers Strong interpersonal, presentation & analytical skills Strong technical acumen combined with good commercial mindset