Senior Technical Analyst

Role- Senior Analyst

Location- Bangalore

Mode- WFO

Position specific requirements Corporate Online Banking

Job Title

Analyst/Senior Analyst

Job Purpose

The role delivers information technology solutions to fulfill business and functional requirements. Responsible for the conversion of business requirements to technical specifications, delivery and post implementation maintenance activities

Key Result Areas

• Conduct development in response to user requirements, project involvement or changing technologies.
• Develop information technology solutions making specific determinations about system performance.
• Prepare/verify production transfer documentation.
• Monitor applications to ensure adequate system resources to process at production standards.
• Follow up and co-ordinate with internal teams for SIT, UAT support and Production Rollout.
• Perform root cause analysis (RCA) arising from production system disruption and gather required information and logs from the system for investigation.
• If required, follow up with vendor for resolution and closure of the issue.
• Deploy bug fixes in test environment and perform SIT.
• Get the fix tested by users and take appropriate actions to move the change in Production.
• Coordinate with DBA for re-indexing activities as per the system DB requirements.
• Coordinate with associated teams for Security/OS/DB patches in development environment.

Operating Environment, Framework and Boundaries, Working Relationships

• Member of the development/implementation team (including off-shore) working on assigned tasks, project activities and IT initiatives.
• Co-ordinates with members and other functional teams and provides oversight for deliverables from off-shore.
• Work with team members participating in shadowing and training activities.
• Adhere to information controls and security frameworks/procedures, including change and incident management process.
• Provide general administrative support to the team, including, meetings, knowledge transfer and activity reporting.

Problem Solving

• Ability to break down complex issues and identify most important and relevant information and options.
• Ability to present and discuss problems with others toward permanent solution.
• Investigate and understand the cause of defects raised.
• Interpret, understand and resolve user support issues.
• Ability to perform root cause analysis.
• Recommend solutions to system or process obstacles.

Decision Making Authority & Responsibility

• Responsible to design functional solutions to business requirements.
• Prepare and maintain documentation.
• Use effective judgment to weigh different options for achieving better results within appropriate timeframes.
• Highlight any concerns affecting workplace deliverables.

Knowledge, Skills and Experience

• Good knowledge of Payments / Corporate online banking domain
• Ability to work on Unix platform, Oracle, PL-SQL knowledge, SQL server mandatory
• Good knowledge in Core Java with external systems integration like DB/Web services/CRM.
• Good knowledge in Apache/Tom cat or any other web server.
• Good knowledge in J2EE/JRE.
• Good knowledge in client browsers and configurations
• Good Knowledge in Mobility Solutions
• Ability to review, understand system documentation.
• Good verbal and written communication including ability to prepare system documentation.
• Ability to interpret solution documentation and identify areas of concern and recommend approach.
• Ability to multi-task in a dynamic work environment.
• 2-4 years programming and support experience with 1+ years project work in a relevant domain.
• Computer Science degree or equivalent.

Skills required

Oracle 11g, SQL Server

Knowledge in XML , SOAP and web services

Apache/Tom Cat or any other web server experience.

Banking knowledge