Senior Team Lead-Quality Assurance

Conduent

7 - 12 years

5 - 8 Lacs

kochi

Posted:2 months ago| Platform:

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Skills Required

quality assurance claims adjudication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience Required

7+ years' experience in Quality assurance of claim adjudication process.
Strong expertise in healthcare claim adjudication
Accountable for functional, operational, and/or program management.
Achieves goals through the work of others.
Manages performance appraisals and pay reviews.
Identify and manages trainings for the team
Manages hiring and termination actions.
Maintain good Client Relationship
Ability to prioritize and perform under pressure in fast-paced environments
Six Sigma (Good to have)

Role & responsibilities

Evaluates the performance of the team.
Educates to enhance capabilities of soft skills, technical skills, and business Domain Knowledge to the team.
Identifies future learning education opportunities.
Assists in transitions.
Prepares baseline performance parameters at onshore locations.
Creates a road map for quality improvement.
Supports hiring needs.
Performs other duties as assigned
Complies with all policies and standards

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