Senior Tax Quality Analyst

Job Summary

The Senior Tax Quality Analyst plays a critical role in ensuring the accuracy, compliance, and consistency of tax return preparation and filings across jurisdictions. This role audits transactional and compliance processes, identifies gaps, and partners with Operations to improve, risk mitigation, and customer experience. You will report to Manager, QA

Job Details

• Conduct detailed quality audits of tax returns and compliance activities
• Ensure compliance with jurisdiction-specific tax laws and internal process controls
• Identify errors, trends, and process gaps with clear audit documentation
• Collaborate with Operations to drive corrective and preventive actions
• Support root cause analysis and continuous improvement initiatives
• Stay updated on Sales and Use Tax regulations across jurisdictions
• Track and report audit outcomes, error rates, and metrics using dashboards
• Help create process documentation, training content, and best practices
• Partner with SMEs to refine audit criteria and adapt to regulatory changes
• Participate in internal and external compliance audits
• Contribute to automation and system improvements for quality assurance

Qualifications

• You should have a bachelor's degree in Accounting, Finance, Business Administration, or a related field
• You should have 2+ years of experience in tax compliance, audit, or operations
• You understand multi-jurisdictional tax rules and filing requirements
• You're comfortable using tax technology platforms
• You work well independently and thrive in a collaborative settings
• You're proficient in excel (can perform complex functions) ; Power BI or data visualization experience is an added advantage

Preferred Skills

• Prior experience in a quality assurance or audit-focused role
• Exposure to ERP systems for tax reporting
• Knowledge of Six Sigma or process improvement methodologies

Success Metrics

• Accuracy rate of audited tax returns
• Reduction in operational error rates over time
• Timely completion of audits and issue resolution
• Contribution to improved process documentation and compliance outcomes
• Positive collaboration and feedback from Operations and Compliance leadership