Virtusa logo

Senior Support Engineer

6 - 11 years

3 - 7 Lacs

chennai

Posted:1 day ago| Platform: Naukri logo

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Skills Required

debugging scripting domain knowledge oracle linux oracle sql it service now unix sql banking communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Technical Skills

  • Tools: ITRS, Autosys, Service Now, uDeploy
  • Domain Knowledge: Banking
  • Good to have knowledge in oracle - proc, function, view, cursors

  • General skillset:

  • Good coordination between various infra/TI teams OR dev partners
  • Quick turnaround time for solving any issue
  • Quick in escalation + handling MIM + involving ICM + sending user communications
  • Good debugging and analytical skills
  • Must be very good in communication
  • L2 Production support for 24*7 support module applications

    • Qualification

  • T3 - L2 Application Support Resources required:
  • 4 to 5 years of IT experience with Level 2 Application Production support, ITIL
  • Technical Skills - Unix/Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills, Confidence
  • Tools: ITRS, Autosys, Service Now, uDeploy
  • Domain Knowledge: Banking
  • Good to have knowledge in oracle - proc, function, view, cursors

    • General skill set:

  • Good coordination between various infra/TI teams OR dev partners
  • Quick turnaround time for solving any issue
  • Quick in escalation + handling MIM + involving ICM + sending user communications
  • Good debugging and analytical skills
  • Must be very good in communication
  • L2 Production support for 24*7 support module applications

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