Senior Staff Representative - Learning and Development

You will be responsible for providing strategic design, development, and delivery of Learning Technologies for employees across all Operating Groups and Corporate Services divisions at United Airlines Business Services Pvt. Ltd. Your primary focus will be on qualification systems, including Airport Operations Quals and certifications. Your key duties will include enabling deployment of new systems and qualifications by analyzing established criteria to identify training gaps, working with internal subject matter experts and vendors to provide technology standards, authoring and implementing requirement documents, and participating in system design, build, and maintenance. You will also coordinate with external vendors and internal IT department to implement learning technology enhancements and resolve issues. To excel in this role, you must have a Bachelor's degree, at least 4 years of experience in a learning administration or management role, exposure to Learning Management Systems, proficiency in Microsoft Office, strong presentation skills, and excellent planning and organizational skills. Strong problem-solving abilities, customer focus, and teamwork skills are also essential. Additionally, you should be legally authorized to work in India without sponsorship, fluent in English, and willing to complete a successful interview process. Preferred qualifications include airline experience, Cornerstone LMS experience, Smartsheet experience, and familiarity with comparable learning management systems. United Airlines Business Services Pvt. Ltd. is committed to being an Equal Opportunity Employer, promoting diversity and inclusion in the workplace.,