Senior Software Engineer - Python, AI

Position Overview:

Diligent is a global leader in modern governance, delivering innovative SaaS solutions that address governance, risk, and compliance (GRC) needs. Our mission is to empower leaders with cutting-edge technology, actionable insights, and vital connections to drive impactful decisions and lead with purpose. 

Key Responsibilities:

• Design, develop, deploy, monitor, scale, and troubleshoot ML and LLM-based systems that power services across our platform.
• Build automated AI testing and evaluation frameworks.
• Collaborate with Applied Scientists and Software Engineers to implement and productize AI-based capabilities.
• Shape and develop the teams AI platform infrastructure utilizing already established patterns at the organization.
• Design and develop AI libraries and frameworks to help accelerate value delivery across AI platform services.
• Work on projects involving sensitive customer content used for Diligent customers’ board communications, which requires stringent privacy and security measures.
• Document and communicate your approach, progress, and results to the broader team and to other development teams. 

Required experience/skills:

• 5+ years of relevant experience.
• Strong ability to develop highly readable and well-tested code that adheres to SOLID principles.
• Proven proficiency in Python and TypeScript.
• Experience with infrastructure-as-code practices preferably in AWS (or experience with other major cloud providers).
• Ability to contribute to a high-performing agile team, and to product innovation.
• Keen to improve processes and share knowledge across the team. 

Nice to have:

• Hands-on AWS CDK experience
• Hands-on experience with LLMs including prompt engineering, fine-tuning, model evaluation, RAG, agentic solutions or MCP servers.
• Experience with full AI-based solution lifecycle.