Senior Service Now Developer

Job Summary:

Senior ServiceNow Developer

Key Responsibilities:

• Design, develop, and implement ServiceNow modules, including ITSM, ITOM, HRSD, CSM, and other platform functionalities.
• Collaborate with business analysts, stakeholders, and process owners to gather and analyze requirements.
• Customize and configure ServiceNow applications, including workflows, UI policies, client scripts, and business rules.
• Integrate ServiceNow with third-party tools and platforms using APIs, web services, and other technologies.
• Perform advanced scripting of Business Rules, Script Includes, UI Actions, UI Pages, Client Scripts, and Glide Record Queries.
• Develop and manage ServiceNow system integrations using MID Servers, REST/SOAP, and other protocols.
• Ensure data integrity, platform security, and compliance by implementing robust access control lists (ACLs).
• Perform upgrades, patching, and troubleshooting to ensure the stability and performance of the platform.
• Create and maintain detailed technical documentation for implemented solutions.
• Mentor junior developers and provide guidance to the development team on best practices and technical solutions.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.

• 5+ years of experience

  as a ServiceNow Developer, including hands-on experience with ITSM, ITOM, or custom modules.
• Proficiency in JavaScript, HTML/CSS, AngularJS, and other front-end technologies.
• Strong understanding of ServiceNow's data model, table structure, and platform architecture.
• Experience with ServiceNow platform upgrades and migrations.
• Knowledge of ServiceNow development best practices, including code review, version control, and testing.
• Expertise in ServiceNow integrations with external systems (e.g., LDAP, SCCM, Azure, and AWS).
• ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer, or Certified Implementation Specialist).

Preferred Qualifications:

• Experience in implementing ServiceNow HRSD, CSM, or SecOps modules.
• Knowledge of Agile and DevOps methodologies.
• Familiarity with ITIL processes and frameworks.
• Experience with Performance Analytics, Virtual Agent, or Mobile Studio.
• Strong problem-solving skills and attention to detail.

Soft Skills:

• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Strong analytical and critical thinking abilities.
• Self-motivated and proactive in delivering high-quality results.