Senior Service Engineer

7 - 12 years

9 - 14 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title

Senior Service Engineer

Location

Ahmedabad ( Gujarat Region )

About Us

GD NASH is a part of Ingersoll Rand engineered solutions division part of PFT. We are market leader in Centrifugal Blowers and Liquid Ring Vacuum Pumps

Job Summary

The engineer will be responsible for handling Warranty and out of warranty Service issues in Centrifugal blowers, Liquid Ring Pumps. He will be responsible for installation activities and earning Service Revenues(like AMC/CMC/Rentals).

Responsibilities

  • Contacting Old and new customers for Service Revenue Initiatives by offering AMC/CMC/Rental
  • Finalizing quote with Customers and converting it into the PO.
  • Timely Customer complaints resolutions and effective planning to organize installation activities in time.
  • Coordination between engineering and quality for product issues.
  • Timely resolution of Customer complaints.
  • Development of Dealer Service capabilities for field service to end user to avoid load.
  • Payment follow up for Service billings

Basic Qualifications

(Essential qualifications, language, driving licence etc)
  • Bachelor of Engineering Mechanical with 6/7 year work experience.

Travel Work Arrangements/Requirements

Travel 70% time. Passport Required

Key Competencies

Absolute KEY skills needed for role
  • Handon experience over repair of Big Rotary Machines or similar products
  • Product knowledge of Liquid Ring Vacuum Pump and CF Blowers or big rotary machines.
  • Humble and pleasant in nature
  • Fluent in languages.
  • SAP knowledge
  • Negotiation skills for generating Service Revenue

What we Offer

  • We are all owners of the company! Stock options (Employee Ownership Program) that align your interests with the companys success.
  • Yearly performance-based bonus, rewarding your hard work and dedication.
  • Leave Encashments
  • Employee Health covered under Medical, Group Term Life Accident Insurance
  • Employee Assistance Program
  • Employee development with LinkedIn Learning
  • Employee recognition via Awardco
  • Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.

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