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Hollister Medical India
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Senior, SAP Basis and Security Administrator

Senior, SAP Basis and Security Administrator

Hollister Medical India

5 - 8 years

6 - 10 Lacs

gurugram

Posted:2 hours ago| Platform:

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Skills Required

sap upgrade sap performance tuning system copy client administration transport management system patching system administration netweaver operations dataguard oracle dba sap basis installation troubleshooting sap basis administration sap hana rman

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assists with the technical development of the SAP Basis and Security team.
Collaborate with the project management, business/systems analysts and user departments to develop according to specifications for system enhancements and functional improvement.
Serves as an example and guidance to SAP Basis and Security team members in providing maintenance of supported applications by illustrating technical core competencies in installations, upgrades, patching, performance tuning, and sizing of applications.

Effectively partners with other IT groups to deliver IT services.

Interacts with global project managers both within the IT PMO team and externally.
Interacts with the global teams to ensure effective transition for all project related activities within assigned area of responsibility.
Interacts with IT Finance and IT Strategic sourcing to negotiate vendor contracts and ensures compliance within agreed service levels.

Maintain in-depth working knowledge of business and technology, remain current with emerging industry trends and envision new capabilities to meet business needs.

Responsible for writing support procedures and assisting in review of data for ongoing service level measurement metrics and reporting.
Acts as an advocate for adherence to all support processes.
Analyzes, designs, and develops changes and improvements in applications access, end user support, user management and application monitoring.
Performs ongoing monitoring and review of security setup and configuration for SOX compliance and SOD mitigation.
Analyzes security, reviews daily operation, and monitors peak performance of assigned applications.
Recommends tuning improvements.

4. Establishes and tracks appropriate metrics and key performance indicators. Assist with Monthly Management Review process.

Assist with defining support processes, tools, and ongoing service level measurement metrics and reporting.
Documents and implements actions based on metrics and key performance indicators (KPIs).
Assists with the definition, documentation and support processes and ensures ongoing communication of such processes to internal teams and business customers.
Guides SAP Basis and Security team to implement and adhere to a standard application support processes.

Identifies avenues for continuous improvement for services within scope of responsibility, including new approaches and processes that would contribute to improvements within department and to business growth/efficiency in the wider organization.

Provides awareness and debugs system performance issues.
Collaborates with Sr. Specialist to analyze and implement recommendations for improvements.

Assist with business consulting and Application Support to all business areas globally

Provides direct support for global applications, including enhancements and incident resolution.
Ensures timely resolution of software and platform related issues by driving support team members in effective triage, debugging, issue management, and escalation to other teams as necessary.
Monitors research, analyzes the system performance and collaborates with the support staff to analyze issues and effectively implement solutions.
Manages and supports applications including access, end user support, user management and application monitoring.
Works with manager to develop, maintain and implement a standard application support processes.
Ensures effective security, operation and peak performance of assigned applications.
Ensures timely resolution of software and application related issues by providing effective recognition, debugging, and review of incidents

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