Demonstrable experience and understanding of overall SFDC architecture and platform.
Responsible for the overall configuration, design, functionality, and end-user support
Critically evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Effectively acts as the liaison between users and development team
Release Management and Planning based on effort/schedule estimation and resources availability
System Monitoring, Error Logs, Support, and maintenance - Reviews Salesforce Release Documentation, follows Salesforce Roadmap and identifies improvements that can be applied in our org or new functionality that we can benefit from, along with assuring any feature retirements are addressed / covered
Responsible for ensuring that the system delivered accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely monitored by working with the development teams, testing team and others
Manages integrations with other applications/systems/processes support.
Works independently with members of the user community to gather requirements, define, document, and solution requirements, then drive the configuration and development of the solution
Implements change control and best practices with regards to system maintenance, configuration, development, testing, data integrity and coordinates the evaluation, scope and completion of new configuration and development requests with the team
Assists in training of new users, and growing the Salesforce.com skill set across the organization
Lead the effort of technical documentation such as Technical Design Documents, Deployment Packages etc., as a part of project implementation
What You Will Need :

Bachelors or master s degree in IT or computer Science field

6 Years of Experience with 4 +years in Salesforce, with last 4 years assisting in designing a Salesforce solution using a formal development methodology (Waterfall, JAD, AGILE etc...)
Must be experienced in Salesforce Community Cloud, Service Cloud, Sales Cloud and any experience on public sector and Health Cloud is a bonus.
Experience and knowledge of Lightning Design System and MuleSoft Proven experience with Salesforce development, administration, system integrations, and bug fixes.
Design and implementation of real-time and batch integration with Salesforce and other legacy systems using REST / SOAP and Bulk APIs or Any Tool/ESB (Informatica/Mules/Cast-iron).
Expert level knowledge in Apex Programming, Webservices, Flows, VF Pages and strong expertise on LWC, JavaScript, CSS and Aura framework
Expert level experience in REST, SOAP, Bulk API and hands on experience in designing and developing complex integrations between salesforce and third-party applications Understanding to Salesforce object model, governor limits and best practices Compliment hands-on experience with Front end languages and backend tools for web engineering (Apex, Triggers, Data loader, Visualforce, Lightning Framework, API s JavaScript, HTML5, and CSS).
Experience building SQL tables and queries, understanding of object-oriented concepts and design patterns.
Must have Sales Cloud, Service Cloud, PD1 certifications

What Would Be Nice To Have :

Excellent written and oral communication skills
Great teamwork and collaboration skills
Community cloud, Data Cloud certifications would be an added advantage

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