Senior Salesforce Developer

Adissia Developers

4 - 8 years

6 - 10 Lacs

coimbatore

Posted:-1 days ago| Platform:

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Skills Required

erp wan configuration documentation gpo dns linux internals dashboards sales coordination sales force development salesforce active directory vpn linux lan integration troubleshooting asset dhcp linux server administration communication skills crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

I. Infrastructure Management & System Availability
Manage and maintain: On\-prem & cloud servers (Windows\/Linux environments) Virtualization systems (VMWare\/Hyper\-V) DNS, DHCP, Active Directory environments Monitor uptime and performance to ensure 24x7 business continuity Plan and execute upgrades, patches, capacity expansion and modernization ofinfrastructure Maintain disaster recovery systems and backup policies ensuring quickrestoration capability Target 99.9% System & Network Uptime II. Network Administration & Campus Connectivity Manage network infrastructure: LAN \/ WAN \/ VPN \/ Wi\-Fi connectivity Routing, switching, firewall rule configuration Network redundancy for corporate office + project sites Troubleshoot latency, connectivity & bandwidth issues proactively Implement network segmentation & access security rules Ensure zero downtime for ERP\/SaaS access across all real estate siteoffices III. Cybersecurity & Threat Response Deploy & monitor endpoint security solutions: Antivirus, EDR, Firewall, Secure Web Gateway Manage user identity and access controls based on job role mapping Conduct: Regular vulnerability scans Patch compliance audits Incident response drills Protect sensitive data related to: Sales | Customer information | Pricing | Legal documents Zero tolerance to data breach, hacking & unauthorized access IV. User Support & SLA\-Based Helpdesk Operations Provide Level\-1 and Level\-2 troubleshooting for: Desktop, laptop & mobility devices Printers & scanners Biometric attendance devices CRM\/ERP access issues Maintain IT ticketing dashboards with strict SLA compliance Conduct user training on cybersecurity, IT hygiene & productivity tools Ensure 100% business continuity for Sales, CRM & Project Teams V. Asset Lifecycle Management Maintain inventory of all IT assets including: Laptops \/ Desktops \/ Servers \/ Licenses \/ Networking devices Oversee procurement, AMC contract management & warranty tracking Implement asset tagging and usage monitoring Conduct periodic physical and digital audits, especially across site locations Zero missing assets & zero unlicensed software deviations VI. Application & ERP Access Governance Create, modify and deactivate access rights for: ERP\/CRM systems (Zoh/SAP\/Sell.D/Salesforce) Email, Employee Portals & Cloud tools Enforce compliance with role\-based access control (RBAC) Ensure instant disablement of access on employee exit Zero unauthorized system access Requirements

Required Skills & Competencies
Functional Competencies Windows\/Linux Server Administration Active Directory, DNS, DHCP, GPO management Networking: Routing, Switching, Firewall configs Data backups, security & threat monitoring Experience in managing IT across multi\-site operations Knowledge of ERP login\/integration flows Troubleshooting hardware\/software issues Strong documentation skills Behavioral Competencies Quick problem\-solving ability Calm decision\-making during system failures Discipline in compliance, security & confidentiality High stakeholder service orientation Strong communication and coordination skills