Senior Revenue Operation Analyst

About the role:

Roles and responsibilities:

• Reporting, Dashboards & Analytics

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• Own creation of reports and dashboards to measure and report on key revenue metrics, and perform deep analyses on the leading, in-process, and lagging indicators to support the revenue organization


• Drive data cleanliness initiatives and support reporting needs for Executive & GTM teams including monthly revenue dashboards and Quarterly Business Reviews


• Turn quantitative analysis and qualitative feedback into actionable insights across the business to improve our processes and strategy

• Ops & Processes:

  
  
  • Proactively monitor and strive to maintain high levels of data quality, accuracy, and process consistency across all Revenue Operations functions
  
  
  • Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on cases, tasks and overall activity goals
  
  
  • Optimize processes with a view to continually improve how the systems are configured to optimize the efficiency and effectiveness of our sales programs and people
  
  
  • Drive end to end initiatives aligned with the strategic quarterly goals of the Revenue Org and the company, support strategic projects working internally and cross functionally
  
  
  
  

• Systems & Tools:

  
  
  • Help define and maintain the full marketing to sales funnel process, data, systems and workflows
  
  
  • Enable & maintain the Consumer Sales system stack and roadmap, with tools like Salesforce and more while always keeping an eye out for what s the next best thing
  
  
  
  

Qualifications and skills:

• Overall 4-6 years of experience, preferably in Revenue/ Sales Operations, PnL, Ops & Strategy or other related fields


• Preferred MBA - with at least 2 years of experience post MBA


• Salesforce system admin experience (Not mandatory)


• Preferred - Experience with configuring and using sales technologies (e.g. CRM - Salesforce,Regal, Balto,etc.)



• Must Have

  - Experience with analytics & dashboarding tools like SQL, Mode, Tableau, Amplitude etc.


• Highly motivated, self-directed, team player that can be a jack-of-all-trades


• Comfort with ambiguity, a positive attitude, and a drive to manage projects to completion


• Comfort with numbers and analysis with a desire to build on analytical skills


• Exceptional written and oral communication skills


• High standards of accuracy and strong attention to detail with a drive to get things right


• Ability to work cross-functionally in a fast paced and dynamic environment - preferably comes with experience in B2C/ D2C startups

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