Senior Research Scientist Injectibles

6 - 12 years

10 - 15 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Troubleshoot and identify solutions to resolve system issues.
  • Manage spares ordering and replacement.
  • Handle complaints and ensure timely resolution.
  • Provide pre-sales support and install medical equipment.
  • Achieve service targets through sales of contracts, consumables, and spares.
  • Maintain accurate records of maintenance activities and follow standard operating procedures (SOP) for opening, attending calls, and closing them on time.
  • Escalate unresolved issues to appropriate internal teams.
Job Requirements
  • Graduate or Diploma Holder in Biomedical / Electronics / Electrical / Instrumentation / Industrial Electronics.
  • 1-3+ years of customer service in Medical Device/Equipment is preferred.
  • Possess strong written, communication, and listening skills, along with empathy and stakeholder management abilities.
  • Demonstrate performance and result orientation, with integrity and equity.
  • Ability to plan logically and conduct numerical analysis, while also being innovative and able to drive ideas and change.
  • Positive influencing skills and the ability to act with a customer focus to achieve clinic leadership are essential.
About Company
Braun Group is a leader in the medical devices industry, committed to innovation and excellence. We offer exciting sales incentives, mediclaim & life insurance, recognition & rewards, learning programs & skill development, global exposure, paternity & birthday leave, mental wellness support with counselling and mindfulness sessions.
Upon receiving your application, our dedicated Talent Acquisition team will review your application. If you stand out, youll be invited to engage in dynamic interviews, ranging from phone calls to video chats and in-person meetings. Throughout this process, we will keep you informed and inspired with regular updates and feedback. Finally, if you decide to join us, we will lead you into our seamless onboarding experience.
Join us and be part of something extraordinary!

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