Senior Relationship Manager

Company Description

India Shelter Finance Corporation (ISFC) is an affordable housing company with operations across 15 states in India. We provide affordable housing and small ticket loans against property, largely catering to self-employed customers with informal income documentation. Our product offering includes financing for new house purchases, home expansion and upgrades, home building loans on previously owned land, and loans against property. We strive to simplify loan processes for the middle and lower segments and help average earning Indian citizens achieve their dream of owning a home. Our head office is located in Gurugram, Haryana.

Role Description

This is a full-time on-site role for a Senior Relationship Manager located in Paratwada. The Senior Relationship Manager will be responsible for managing client relationships, understanding their financial needs, and providing appropriate loan services. Tasks include assessing and processing loan applications, maintaining client records, ensuring compliance with company policies, and achieving sales targets. The role requires working closely with various departments to ensure customer satisfaction and seamless loan management processes.

Qualifications

• Strong client relationship management and customer service skills
• Experience in assessing and processing loan applications
• Ability to achieve sales targets and goals
• Excellent communication skills, both written and verbal
• Understanding of financial products and services
• Proficiency in using loan management software and tools
• Organizational and record-keeping skills to maintain client records
• Bachelor's degree in Finance, Business, or a related field
• Previous experience in the housing finance industry is a plus