Senior Relationship Manager

About the Company

Barasingha Infratech Pvt Ltd

Role Overview

Senior Relationship Manager

Key Responsibilities

Relationship & Business Growth

• Build, manage, and deepen relationships with

  brokers, real estate agents, and builders/developers

  .
• Conduct

  high-level builder meetings

  to discuss collaborations, partnerships, and platform integrations.
• Oversee and support broker meetings, onboarding, and follow-ups to enhance engagement.
  
• Identify business opportunities and drive adoption of platform features and premium services.
  

Team Leadership & Coordination

• Guide and mentor junior Relationship Managers / Customer Success Executives.
  
• Monitor user activity, engagement metrics, and performance reports.
  
• Coordinate closely with sales, product, tech, and operations teams for smooth client servicing.
  

Operational Responsibilities

• Manage escalations and complex client issues professionally.
  
• Plan and execute on-ground activities such as demos, events, training sessions, and developer meet-ups.
  
• Prepare weekly and monthly reports highlighting performance insights, market trends, and client feedback.
  

Market Insight & Strategy

• Stay updated with local real estate trends, pricing, and project developments.
  
• Provide strategic feedback to the management for product enhancements and market improvements.
  

Required Skills & Qualifications

• Fluency in Hindi, English & Bengali is mandatory.

• Bachelors degree required; MBA preferred (not mandatory).
  
• 3–6 years of experience in

  real estate, proptech, customer success, or relationship management

  .
• Strong communication, negotiation, and presentation skills.
  
• Proven experience handling builder-level meetings and business discussions.
  
• Tech-savvy with familiarity in CRM tools, dashboards, and mobile applications.
  
• Ability to work independently and manage field meetings efficiently.
  
• Strong leadership and problem-solving abilities.
  

Preferred Attributes

• Confident, polished communicator with strong industry understanding.
  
• High accountability, excellent follow-up skills, and strong market awareness.
  
• Comfortable balancing

  WFH

  operations with

  regular field travel/meetings

  .
• Ability to thrive in a fast-paced startup ecosystem.
  

Salary

Immediate joiners preferred