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Senior Relationship Manager - Affordable Housing

Senior Relationship Manager - Affordable Housing

Bajaj Finance

1 - 2 years

9 - 13 Lacs

surendranagar

Posted:3 hours ago| Platform:

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Skills Required

pmp negotiation customer service financial services crs risk hr data it sales operations sales training business communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Relationship Manager - Affordable Housing
Job Purpose
Creating a strong and compliant sales culture across the channel to drive acquisitions, profitability, and employee development. Duties and Responsibilities

Manage and support the effective deployment of a team of sales professionals within the assigned geographical area, exploring new markets and allocating resources to the most profitable opportunities.

Achieve and exceed business goals.

Create a strong and compliant sales culture across the channel to drive acquisitions, profitability, and employee development.

Meet with CAT A builders and get their projects approved with BAFL.

Negotiate with builders to secure business in a cost-effective manner.

Identify the need for sales training, analyze changing market trends, channel deployment, etc. Provide feedback and suggestions to the RSM.

Ensure implementation of promotional plans and contests; suggest new and innovative promotion plans for the area of work.

Recruit and retain high performers.

Ensure the highest levels of employee relationship, motivation, and engagement to drive results and high levels of employee satisfaction.

Ensure that goals, PMP discussions, development plan discussions, ongoing coaching and feedback, and skip-level meetings are conducted on time and effectively.

Effectively engage Operations and Risk teams to understand and contribute to overall processes and profitability across locations.

Manage collections of the acquired portfolio (Sales & Collect Model).

Key Decisions / Dimensions

Case approval within ROI limits.

Interactions
Internal Clients

Internal Team

Off Rolls team

Risk team

Credit Team

Collections Team

Support Teams (HR, Admin, IT)

External Clients

Customers

DSAs

Dimensions
Financial Dimensions

2-6 CRs depending on the market size and condition.

Other Dimensions

Total Team Size8-12

Number of Direct Reports2-3

Number of Indirect Reports0-4

Number of Outsourced Employees0-5

Number of Locations1-5

Number of Products1

Major Challenges

Customer Service is challenging in a dynamic market.

Policies for Secured.

Required Qualifications and Experience
Qualifications

Graduates with relevant sales experience of 1-3 years (graduates with experience of 8-10 years may also apply).

Work Experience

Graduates with relevant sales experience of 1-3 years (graduates with experience of 5-6 years may also apply) in managing large sales channels in multiple market environments / corporate sales experience.

Prior and relevant experience in the Financial Services Industry, with specific experience in Personal Loans, Business Loans, loans against / purchase of commercial properties.

Demonstrated success and achievement orientation.

Excellent communication skills.

Strong bias for action and driving results in a high performance environment.

Demonstrated ability to lead from the front.

Excellent relationship skills.

Strong analytical skills to drive channel performance and profitability.

High motivational levels and must be a self-starter.

Working knowledge of Excel.

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Senior Relationship Manager - Affordable Housing