Senior Quality Analyst - Retirement

As a Senior Quality Analyst at Vitech, you will play a crucial role in ensuring the quality and efficiency of functional and automated testing for SaaS Cloud Native applications on the AWS platform, specifically focused on the Retirement domain. With your 5-7 years of experience, you will collaborate closely with customers to translate complex business requirements into comprehensive test specifications and automated test scripts. **Key Responsibilities:** - **Quality Assurance:** - Develop, implement, and maintain quality assurance processes tailored to migration workflows and documentation. - Conduct regular audits of case files, client interactions, and service delivery standards to ensure compliance with legal and organizational requirements. - **Automation Implementation:** - Identify manual processes and introduce automation solutions for enhanced efficiency. - Develop and execute automated test scripts. - Evaluate and integrate automation tools such as Robot Framework and Selenium Web Driver, ensuring their reusability, robustness, and documentation. - **Process Optimization:** - Identify inefficiencies in migration processes and propose improvements. - Collaborate with process owners to standardize and streamline workflows. - **Compliance Management:** - Ensure adherence to industry-specific legal requirements. - Keep the team updated on regulatory changes and their implications on business operations. - **Testing & Reporting:** - Develop and execute test plans for software or systems supporting migration processes. - Generate detailed reports on quality metrics, trends, and areas for enhancement. - **Team Collaboration:** - Act as a liaison among quality assurance, legal, and operational teams to ensure alignment on quality standards. - Provide training and mentorship to junior quality analysts. - **Risk Management:** - Identify potential risks in migration cases or systems and propose mitigation strategies. - Document and communicate risk findings to stakeholders. - **Client Experience:** - Ensure a consistent and high-quality client experience by monitoring service standards. - Address client concerns related to quality promptly and work towards resolution. **Qualifications Required:** - **Experience:** 5-7 years as a quality analyst, specifically with n-tiered Cloud Native applications on the AWS platform. - **Industry Knowledge:** Strong understanding of US Retirement regulations or Pension Funds industry trends, and compliance requirements is a plus. - **Technical Skills:** Proficiency in automated testing tools like Robot Framework, Selenium Web Driver, and defect management systems such as JIRA. - **Communication:** Excellent written and verbal communication skills to effectively engage with clients, internal teams, and stakeholders. - **Attention to Detail:** Strong analytical and problem-solving skills focusing on identifying root causes and areas for improvement. - **Agility:** Familiarity with Agile methodologies and exploratory testing, ability to manage multiple tasks and deadlines effectively. - **Education:** Any bachelor's degree in a Computer-related field. As part of Vitech, you will work in an innovative environment with cutting-edge SaaS Cloud Native applications on the AWS platform, offering opportunities for professional growth and impactful work that shapes the future of the financial sector. Join us at Vitech and be a part of a purpose-driven team committed to transformative change in the fintech industry. Apply now to embark on a journey of driving impactful innovation and excellence!,