Senior Program Manager

Senior Program Manager

Technical Program Manager (TPM)

Principal Duties and Responsibilities:

• Project Planning and Execution:

  Define project scope, objectives, and deliverables. Develop comprehensive project plans, including timelines, milestones, and resource allocation. Manage project execution, ensuring deliverables are on track and within scope.

• Resource Management:

  Coordinate cross-functional teams, including developers, testers, architects, and the product team. Allocate resources efficiently to meet project timelines.

• Process Improvement:

  Promote and implement best practices for software development and project management. Regularly review and refine processes to improve efficiency.

• Documentation and Reporting:

  Maintain comprehensive documentation for all project phases. Generate and distribute regular status reports to stakeholders and senior management.

Top Hard Skills Required:

• Project Planning and Execution, Process improvement, and a Techno-functional understanding of Retail capabilities.
• Documentation and reporting, along with resource capacity planning.

Qualifications, Skills, Experience and Personal Requirements:

• 10+ years in IT; preferred 2+ years of program management experience.
• 5+ years of project management and/or related experience.
• 5+ years of engineering experience.
• Education and/or strong work experience in Information Technology or a related field (preferred).
• Hands-on experience managing agile projects.
• Demonstrated experience translating business strategy into roadmaps.
• Proven experience making tradeoffs between business needs and technology constraints.

Must-Haves:

• Project experience with Xstore or Point of Sale (POS) systems or in the Retail domain.
• Good understanding of Java, Oracle DB, and Webservices. You should have worked on projects with this tech stack for a better understanding.
• Excellent communication with a lot of cross-functional and different time zone teams.
• Good understanding of design and product concepts.
• Certified ScrumMaster (CSM) certification.
• Experience with the JIRA tool.
• Experience collaborating with North American counterparts.
• Demonstrated expertise in process gap analysis and implementing best practices.

Additional Manager Comments:

• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Communicates with honesty and kindness and creates the space for others to do the same.
• Possesses an entrepreneurial spirit and continuously innovates to achieve impressive results.
• Fosters connection by putting people first and building trusting relationships.

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