Senior Program Manager

Role : Senior Program Manager / Lead Program Manager

Location:

Role overview:

technical acumen and delivery know-how,

Key responsibilities:

• Own end-to-end delivery governance for a portfolio of programs across India and occasionally other geographies.
• Line-manage Delivery Managers and Project Managers; mentor them on delivery, stakeholder management, and people performance.
• Define and enforce delivery frameworks, SLAs, KPIs and program-level dashboards; run regular program health reviews.
• Align clients, architects, sales/pre-sales and business stakeholders on scope, priorities and delivery approach.
• Drive proactive risk identification, mitigation planning and timely escalations to senior leadership.
• Ensure consistent adoption of Agile, hybrid and enterprise delivery practices; run retrospectives and continuous-improvement initiatives.
• Provide credible technical oversightreview high-level architecture, unblock technical delivery issues, and support design trade-offs.
• Support resource planning, capacity management and career development for the India delivery organization.
• Contribute to proposal/estimation and transition planning when required.

Required skills & experience:

• 2025 years

  in IT with significant experience in program/delivery leadership managing managers and large teams.
• Strong

  technical acumen and delivery know-how

  —comfortable with architecture discussions and technical trade-offs.
• Proven track record leading large, multi-squad programs (distributed, cross-functional teams).
• Deep experience with Agile (Scrum/Kanban), hybrid delivery models and governance.
• Excellent client-facing skills and experience communicating at CXO/executive level.
• Strong people management: mentoring, performance management and developing mid-level managers.
• Comfortable working with architects, DevOps, QA and data teams to ensure end-to-end delivery.
• Experience supporting pre-sales or RFP responses is a plus.
• Education: Engineering / Computer Science or equivalent technical degree preferred.

Leadership attributes:

• Strategic, outcome-focused leader who balances business objectives with delivery rigor.
• Credible technical presence who can mentor technical leads and influence architecture decisions.
• Strong communicator and influencer — able to represent delivery at executive forums and with clients.
• Process-first but pragmatic; drives continuous improvement and operational excellence.