As a Product Manager on Uber Connect (Courier), you will be building one of Uber s fastest growing independent lines of business that allows any consumer around the world to access Uber s best in class logistics network. Consumers and small businesses alike can access our delivery platform for any use case ranging from picking up that jacket you left at your friends place to helping SMBs deliver their retail orders to the post office.
In this role, you will be responsible for driving growth and attracting users to our app by creating awareness, engaging, impactful experiences that clearly communicate its value. You will play a crucial role in expanding Connects reach, focusing on areas like awareness and Small and Medium-sized Businesses (SMBs). This position will require you to work with a broad set of cross-functional stakeholders across business development, sales, operations, data science, design, engineering, and more.
What the Candidate Will Do
The Uber Connect (Courier) world is vast and we are only just getting started. This is a representative sampling of the areas you might be tackling on the team:
- Leading and executing marketing functions including brand, SEO, CRM, and local initiatives to drive awareness and consideration.
- Optimizing in-app awareness and improving search ranking to enhance user discoverability and engagement.
- Managing retargeting campaigns, promotions, and referral programs to acquire new users and foster retention.
- Working to attract users to the app by creating engaging and impactful experiences that clearly communicate Connects value proposition.
- Designs, executes, and analyzes A/B, multivariate, and incrementality tests to identify growth drivers
Basic Qualifications
- Minimum 5+ years pure product management experience delivering successful and innovative products with your fingerprints all over them
- Technical savviness. Can manifest in different ways: hands-on software engineering experience, or experiences building complex software products side by side with engineers.
- Attention to detail. The ability to obsess over every single part of the food-making process
- Customer obsession. The ability to take on complex product challenges and find elegant, simplifying solutions to avoid making them our users and partner s problems
- Finger-tippiness with data. You find a way to get the data you need and whip it into an insightful story with no help. You know how to leverage this data to make decisions without getting stuck in analysis paralysis
- A Driver mindset. You are biased toward action, a great collaborator, a master disambiguator/simplifier, and constantly pushing toward clarity and delivery
- Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on
- A high bar across the board from your own contributions to the people you work with, to the products you work on
- A true passion for Uber s mission, our products, and the company s hybrid technology/operations nature
- A never-ending desire to grow and learn
Preferred Qualifications
- Proven track record of building products from 0-1
- Experience in creating consumer-facing products, with a strong understanding of the challenges and requirements involved in delivering products on a global scale.
- Strong analytical and experimentation background
- Owning and leading strategy for line of business
Ubers mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let s move it forward, together.
Offices continue to be central to collaboration and Ubers cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.