Senior Product Manager

About the Opportunity

Role:

Level:

Reporting To:

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About the Function:

The Generative AI team at MakeMyTrip serves as the organization's center of excellence for advancing language, vision, and speech models. Collaborating closely with Product, Data Science, Engineering, Design, and Operations teams, this function develops and governs cutting-edge AI interventions that drive customer-facing innovationssuch as conversational trip planning, personalized recommendations, and multilingual support.

Operating through disciplined, hypothesis-driven sprints, the team rigorously upholds data privacy, regulatory compliance, and brand consistency. Its success is measured by tangible improvements in customer satisfaction and revenue contribution, ensuring that generative AI meaningfully elevates every critical interaction across the MakeMyTrip ecosystem.

About the Role:

As a Senior Product Manager, you will lead high-impact product initiatives in a fast-paced, innovation-driven environment, working alongside some of the brightest minds in the industry. This role offers the opportunity to take ownership across the product lifecycle, from concept to launch and continuous improvement.

Your key responsibilities will include conducting market research, defining priorities, driving feature development, coordinating product launches, and optimizing experiences based on customer feedback and data insights. As the bridge between customers, stakeholders, and development teams, you will ensure the delivery of valuable, scalable, and successful products.

What will you be doing:

• Owning the product roadmap by managing the complete product lifecycle from conceptualization to release
• Collaborating with cross-functional teams, including developers, designers, and marketers, to define and execute product strategies
• Analyzing product performance post-launch and iterating to continuously enhance the user experience
• Conducting market research and competitor analysis to identify trends, gaps, and opportunities
• Developing user stories, specifications, and wireframes to communicate product requirements clearly
• Assisting in user testing and feedback gathering to refine and optimize product features
• Defining and tracking KPIs to measure the success and impact of product initiatives
• Staying up-to-date with industry trends and emerging technologies relevant to our products

Qualification & Experience:

A management postgraduate or engineering graduate from a reputed institute, with 6 to 9 years of experience in product management within consumer-facing, technology-driven businesses or products, is preferred.

Key Success Factors for the Role:

• Ability to work independently as well as collaboratively within a team.
• Analytical mindset with the ability to synthesize complex data into actionable insights.
• Enthusiasm for technology and a passion for creating exceptional user experiences.
• Ability to meet deadlines and perform well under pressure