Senior Product Associate - Digital Communications

Job Description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world s most innovative financial organizations. As a Senior Product Associate in the Consumer and Community Bank s Digital Communications team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery Considers and plans for upstream and downstream implications of new product features on the overall product experience Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Writes the requirements, epics, and user stories to support product development Required qualifications, capabilities, and skills 7+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition Comfort with industry standard technology platforms, learning the details of how they operate, and engaging in technical discussions with both tech and business partners Ability to collaborate effectively with a team of developers communicating product requirements, adjusting requirements based on technical feedback, and helping to resolve blockers Developing knowledge of data analytics and data literacy Ability to apply platform thinking to solve business problems efficiently and maintainably for internal customers Preferred qualifications, capabilities, and skills Experience with business controls, regulatory compliance, or other risk management processes