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Stavtar Solutions
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Senior Process Associate

Senior Process Associate

Stavtar Solutions

5 - 10 years

7 - 12 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

bpo business process automation service level process improvement reconciliation sage asset management analytics monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

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About Stavtar

Stavtar is a financial software company headquartered in New York, with employees located in the United States, England and India. Founded by financial and technology professionals from the alternative asset management industry, Stavtar is well versed in the marriage between people, processes and technology. Their product StavPay has revolutionized the way in which complex businesses such as alternative asset managers manage their business spending and expense allocation process.

About This Role

Our flagship SaaS product, StavPay, is used by businesses to fully manage their business spend operations. You ll be part of the StavPay Business Process Operations team ( BPO), which acts as an extension of our clients accounting team.

Key Responsibilities

Responsible for all aspects of day-to-day monitoring of client support
Assist our clients from needing to be experts in StavPay. Review data input from OCR technology, create allocation methods, upload underlying data for allocation method attributes, assist in reporting.
Should be able to timely escalate/resolve the issues.
Coordinating with IT/Clients on enhancing, reporting and development of standardization/automation in process
Establish good working relationships with all the stake holders, like clients, team members, Dev team, BA team etc.,
Ensuring service level agreements, memorandums and client delivery summaries are maintained.
Ensuring that team Maintains & updates the Desk procedures, process manuals and process maps on regular basis.
Regularly interact with the clients to check their requirements and update on the enhancements from StavPay
Participate in special projects to enhance accounting operations and reporting processes.
Review of reconciliation and reporting that team does on regular basis like payment, validation errors, emails received etc
Provide suggestion on process improvement ideas to StavPay and clients
Track and maintain the agreed SLA s for each client
Interact with client on regular basis as the first line of client support and escalation.
Involve in providing training to team members and client as needed

Required Competences - Must have Skills

Degree in Accounting with minimum 5 years of experience in Finance/Accounting/Auditing.
CA /ICWA/CMA/MBA a plus.
In-depth understanding of
- General Ledger systems
- Allocations of expenses
Ability to follow procedures, ask pertinent questions and document.
Strong attention to detail and ability to review
Ability to prioritize and multi-task, provide status updates
Excellent English, verbal and written
Motivated and self-starter
Strong AP and accounting knowledge with sound basics of accounting
Good working knowledge in MS Excel

Expertise Competences - Good to have Skills

Experience in alternative asset management a plus.
Knowledge of Accounting Systems like QuickBooks, NetSuite, Workday, Sage 300, Dynamics 365, VM, Geneva etc.

Working Hours

6:30 PM to 3:30 AM (8 AM to 5 PM EST) based on project demand

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Stavtar Solutions

Software Development

New York New York

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Senior Process Associate