Senior Ping Directory Specialist

As an IAM Administrator at EY, you will play a crucial role in supporting and enhancing the engagement while maintaining high standards of quality deliverables and adhering to SLAs. You will have the opportunity to implement and manage Incident, Service Request, Change, and Problem management processes effectively for the service area. Your responsibilities will also include assisting stakeholder teams, coordinating with the product engineering team, resolving technical issues through debugging, research, and investigation. Key Responsibilities: - Implement and manage Incident, Service Request, Change, and Problem management processes - Assist stakeholder teams and coordinate with the product engineering team - Resolve technical issues through debugging, research, and investigation - Design, implement, and configure the Ping Directory LDAP infrastructure - Develop and maintain LDAP schema, object classes, and attributes - Administer and troubleshoot LDAP services, ensuring high availability and reliability - Integrate LDAP services with other applications and systems - Ensure LDAP infrastructure adheres to security best practices - Collaborate with cross-functional teams for seamless integration - Stay updated with industry trends and contribute to the evolution of LDAP services - Document LDAP infrastructure design and troubleshooting procedures Qualifications: - Education: Bachelor's Degree required - Skills Expertise: Good soft skills, prior experience in remote teams, customer orientation, scripting knowledge - Work Requirements: Willingness to travel, be on call support engineer, work occasional overtime and shifts as required EY is committed to building a better working world by creating long-term value for clients, people, and society. With diverse teams in over 150 countries, EY provides trust through assurance and helps clients grow, transform, and operate across various services. As an IAM Administrator, you will be part of a competitive environment, contributing to EY's mission while thriving in a fast-paced, high-energy setting.,