Senior Operations Executive

Roles & responsibilities

• Mention the key responsibilities of the role (Operational/Functional/Strategic)•Highlight if the role involves client interactions, business development, and pre-sales activities, etc. 
  Preparation and publishing of various weekly, monthly, quarterly and year to date reports•Dashboard design, implementation and ongoing support•Collate all required information for operational performance framework and management reporting•Actively connecting with stakeholders to discuss the business needs and getting them resolved.•Connect directly with other functions on various requests with regard to reporting and analyzing•Detail-oriented and responsible for a variety of tasks including data analysis, report preparation, and dashboard maintenance to support various stakeholders and teams within the organization.•Extract data from timesheet to run various analysis such as:•Preparing and reconciliation of leave reports•Budget Vs Actual reports, penetration reports and other business reports•Auditing the accuracy and completeness of these reports•Preparing utilisation and related reports•Preparing downtime reports•Continuously evolve existing reporting methods to improve presentation and clarity of KPIs reported to leadership•Prepare slide decks for Quarterly and Monthly KPI review meetings•Sharing knowledge, mentoring and coaching the team members.•Monitoring work, managing and motivating the team to ensure deliverable meet necessary quality standards and agreed SLAs.•Create, manage, and complete office projects as and when required

Qualifications for Candidates

This role is for you if you have  the below

Educational qualifications

• Graduation from reputed university.•MBA will be preferred

Work experience

• 4 to 7yrs experience in business operations

Mandatory  technical & functional skills

• Power Bi, DAX, Power Query•SQL•MS Access, Advance Excel, VBA

Preferred technical & functional skills

• Striving for quality and precision•Excellent written and verbal communication skills•Ability to turn around work requests at short notice and flexibility to adapt to working hours and work environments•Proficiency in MS Office (Excel, Word and PowerPoint)•Proficiency/Working knowledge of PowerBI and other tools would would be an added advantage

Key behavioural attributes/requirements

• Ability to build and maintain relationships within team and other departments.•Approach towards learning and have attention to details