JD for Credit Controller: Summary The Credit Controller will be responsible for the effective management and recovery of outstanding debts owe. This role requires excellent communication, negotiation, and customer service skills, with a focus on achieving high collection rates while maintaining positive relationships. Invoice Management: Sending invoices to debtors, ensuring accuracy and timely delivery of the invoices Debtors Collection: Achieve 100% collection target provided by the management, proactively manage overdue accounts, initiate debtors collection procedures, Relationship Management: Build and maintain positive relationships with debtors while enforcing payment obligations. Ledger Reconciliation Ensure that Customer ledgers are reconciled in case-to-case basis to avoid delay in collections Record Keeping: Maintain accurate records of payment advice with TDS Breakup, Quarterly TDS certificates and 26AS Reco MIS Reports: Provide regular reports on receivables, overdue accounts, and debt recovery progress to management. Customer Service: Address debtor inquiries, resolve disputes, and ensure timely communication. Collaboration: Collaborate with other departments, such as leasing and legal, to resolve complex collection issues. Problem Solving: Identify and resolve discrepancies and issues related to billing, payments, and accounts receivable. Required Skills and Qualifications: Bachelors degree in finance, accounting, Previous work experience as a credit controller. Preferably in Mall management Proficient in Accounting & Ability to reconcile complex debtors' accounts and knowledge of MS Excel. Strong communication skills & Ability to deal with problematic clients