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DBS Bank
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Senior Officer, Branch Relationship Manager, Consumer Banking Group

Senior Officer, Branch Relationship Manager, Consumer Banking Group

DBS Bank

3 - 8 years

15 - 19 Lacs

Hyderabad

Posted:1 week ago| Platform:

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Skills Required

Data analysis Financial planning Banking Relationship consumer banking Customer service Customer experience Financial services Sales achievement Personal loans

Work Mode

Work from Office

Job Type

Full Time

Job Description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

Develop and maintain strong relationships with existing customers to understand their financial needs and provide tailored solutions
Proactively identify new business opportunities and cross-sell the banks products and services to grow the customer base
Collaborate with various teams within the bank to ensure seamless customer experience and timely resolution of customer queries and concerns
Actively participate in branch activities and events to promote the banks brand and offerings
Contribute to the achievement of branch and team sales targets by meeting or exceeding individual performance goals
Provide training and mentorship to junior relationship managers to enhance their skills and knowledge

Requirements

Minimum 3 years of experience in a customer-facing role within the banking or financial services industry
Strong interpersonal and communication skills with the ability to build rapport and effectively engage with customers
Demonstrated track record of achieving sales targets and delivering exceptional customer service
Proficient in data analysis and financial planning to provide tailored solutions to customers
Ability to work collaboratively with cross-functional teams and adapt to changing business requirements
Commitment to continuous learning and professional development

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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DBS Bank

Banking and Financial Services

Singapore

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Senior Officer, Branch Relationship Manager, Consumer Banking Group