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Jobs in bengaluru
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Themesoft Inc.
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Senior Network Operations Engineer

Senior Network Operations Engineer

Themesoft Inc.

9 years

0 Lacs

bengaluru karnataka india

Posted:2 days ago| Platform:

Apply

Skills Required

network monitoring escalation service checks report documentation servicenow compliance security tcp ip routing cisco troubleshooting communication coordination

Work Mode

On-site

Job Type

Contractual

Job Description

Greetings from Themesoft!

Network Operations Engineer

Location:

Experience:

Notice Period:

Key Responsibilities:

Monitoring & Incident Response

Continuously monitor network infrastructure using enterprise tools
Respond to alerts and incidents as per SLA
Perform root cause identification and document repeat issues

Escalation & Coordination

Escalate complex issues to L2/L3 teams
Coordinate with internal teams, vendors, and service providers

Operational Health Checks

Execute routine health checks on routers, switches, firewalls, wireless controllers
Record and report network anomalies

Documentation & Compliance

Maintain records in
ITSM tools
(ServiceNow, Remedy)
Update runbooks, SOPs, and KBs regularly
Ensure adherence to compliance and security standards

Required Skills & Experience:

6–9 years in Network Operations or NOC environments
Strong knowledge of
TCP/IP, VLANs, Routing & Switching
Hands-on experience with
Cisco/Juniper
devices
Familiarity with
monitoring & ticketing tools
Basic troubleshooting of
VPNs, firewalls, wireless APs
Excellent communication & coordination skills

immediately

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