Senior Manager ,Technical Support

7 - 10 years

9 - 12 Lacs

Posted:1 month ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview
  • Senior member of DS Operation working as part of a global team to support a fast-paced environment. Ensure conformance to established system architecture, security, regulations, standards and practices, and participate\drive their creation and upkeep. In addition to technical expertise must be proficient in managing projects through to completion, innovative, security focused, self-motivated and driven. The candidate will be a member of the global Tier 2 Directory Services Operations team which includes operational responsibilities across all supported LDAP compliant directory environments and core services within the organization. Good communication skills, documentation abilities and compliance experience required. Comfortable working in a team environment and able to work collaboratively with other areas in implementing solutions that secure and benefit the company. Additional technical requirements follow:
  • Primary job responsibilities include:
  • Day to Day operation supporting multiple Active Directory forests\domains with various implementations across enterprise. Experience securing, hardening and implementing tiered concepts is required.
  • Drive improvement, quality and value.
  • Advanced knowledge of cloud capabilities\concepts including federation, RBAC and cloud security, Directory Synchronization (AAD Connect), Microsoft O365 and Azure AD.
  • Excellent understanding and technical knowledge regarding core services including IPSEC, DNS, WINS, PKI, GPOs, replication, trusts, etc.
  • Authentication services especially Kerberos and LDAP authentication protocols.
  • Compliance and IT Security related best practices and processes
  • Plan, configure, troubleshoot and administer Microsoft AD and underlying Operating System(s).
  • PowerShell scripting experience in a large-scale environment for automation purposes and cloud connectivity.
  • Experience with Quest support tools specifically Active Roles.
  • Familiarity with old and modern Microsoft operating systems, server class hardware and VMWare technologies.
  • Enterprise Directory experience a must.
  • Experience with identity best practices, Azure roles, security, and SAAS strategies specifically around Microsoft Active Directory\Entra ID a must.
  • Least privileged access concepts necessary
  • Optional Skills:
  • Experience with Oracle products including Oracle Unified Directory (OUD) similar directory products
  • RedHat Linux experience and support technical expertise
  • Advanced knowledge of large networks including F5 load balancers concepts
  • We are seeking professionals with the following qualifications, skills and experience:
  • Education Minimum Requirement:
  • MSc Degree or BSc Degree or equivalent with relevant experience in Computer Science, Computer Science Engineering, or equivalent experience.
  • Required Experience and Skills:
  • MSc Degree or BSc Degree or equivalent with relevant experience in Computer Science, Computer Science Engineering, or equivalent experience.
  • 7-10 years of experience supporting large scale enterprise Active Directory environments and related services.
  • Managing permissions and all other aspects of AD administration.
  • Ability to provide support for Real-time events providing moderated services.
  • Ability to acquire new skills in a diverse environment.
  • Fluent in English, in both verbal and written communication.
  • Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.
Who we are:
What we look for:
#HYDIT2025
Required Skills:
Availability Management, Availability Management, Change Controls, Communication, Computer Engineering, Computer Science, Computer Technical Support, Customer Experience Management, F5 Load Balancer, Fast-Paced Environments, Global Team Collaboration, Incident Management, IT Security Compliance, Management System Development, Oracle Unified Directory, Problem Management, Quality Assurance (QA), Service Delivery, SLA Management, Software Configurations, Software Development Life Cycle (SDLC), System Architecture Analysis, Systems Architecture, Testing, VMware {+ 1 more}

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Merck Sharp & Dohme (MSD) logo
Merck Sharp & Dohme (MSD)

Pharmaceuticals

Kenilworth

RecommendedJobs for You