Senior Manager - Sales & Operations

You are a dynamic and results-driven Senior Manager - Operation & Sales, responsible for leading and overseeing operational processes and sales team performance. Your role involves developing sales strategies, optimizing workflows, analyzing performance, and enhancing team productivity. Strong leadership, analytical, and communication skills are essential to manage day-to-day operations, drive revenue growth, and ensure customer satisfaction. You will be responsible for developing and executing effective sales strategies, setting targets, and forecasting revenue. Managing the day-to-day operations of the sales team, including processes, tools (e.g., CRM), and workflows will be a key part of your role. Recruiting, training, and managing sales representatives while providing coaching for development is crucial for team success. Monitoring team performance, tracking KPIs, and identifying areas for improvement will be necessary to ensure continuous growth. You will optimize and streamline sales processes, implement automation, and adopt best practices to enhance efficiency. Administering CRM systems to monitor customer interactions, sales activities, and opportunities will be part of your responsibilities. Collaboration with cross-functional teams (marketing, product, etc.) to align business goals and strategies is essential for overall success. You will be required to prepare sales forecasts, manage budgets, and report on performance against targets regularly. Required Skills & Qualifications: - Leadership & Management: Ability to lead, inspire, and support a sales team effectively. - Analytical Thinking: Skilled in data analysis, performance tracking, and identifying improvement areas. - Communication & Presentation: Excellent written and verbal communication; able to present strategies and reports clearly. - CRM Expertise: Hands-on experience with CRM platforms such as Salesforce, Zoho, or HubSpot. - Sales Operations Knowledge: In-depth understanding of sales processes, workflows, and operational best practices. - Industry Awareness: Good grasp of industry-specific trends and customer expectations. - Professional Experience: Typically requires 3-5 years of experience in sales leadership or operations roles. Job Types: Full-time, Part-time, Permanent Benefits: - Cell phone reimbursement - Flexible schedule - Food provided - Internet reimbursement - Work from home Schedule: Day shift,