Senior Manager - Product Operational Risk

Purpose of the Job:

Savings Accounts, Current Accounts, Wallets, UPI

The role also involves proactively identifying, evaluating, and mitigating financial and non-financial riskssuch as regulatory, reputational, and operationalacross the product lifecycle. The ideal candidate will be equally fluent in product design and risk governance.

Key Responsibilities:

Product Strategy & Execution:

1. Define and manage the roadmap for core financial products and digital platforms (e.g., mobile apps, websites).
   
2. Collaborate with cross-functional teams (Tech, UX, Operations, Finance) to deliver robust and user-friendly products.
   
3. Gather and analyze customer feedback, market trends, and competitor insights to enhance product features.
   
4. Translate product ideas into actionable requirements and user stories.
   

Risk & Control Oversight:

1. Conduct thorough assessments of product journeys and processes to identify

   financial, regulatory, operational, and reputational risks

   .
2. Evaluate the

   design and effectiveness of controls

   to mitigate identified risks and ensure compliance with internal policies and applicable laws.
3. Integrate

   risk and compliance requirements

   into product design from ideation through launch.

Operational Risk Management:

1. Support and implement key ORM activities such as:
   
• RCSA (Risk & Control Self-Assessments)
  
• KRI (Key Risk Indicators) tracking
  
• Incident and Loss Event Management
  
2. Regularly review control effectiveness, document risk exposures, and implement mitigation strategies.
   
3. Monitor operational metrics and escalate control breaches or emerging risks appropriately.
   

Stakeholder Collaboration:

1. Work with Compliance, InfoSec, Legal, and Audit teams to ensure regulatory and security requirements are embedded.
   
2. Provide timely inputs to risk committees and contribute to internal risk reporting.
   

Required Experience:

• 5 - 10 years of experience in

  Product Management and/or Operational Risk

  within the

  Indian BFSI industry

  .
• Strong exposure to core banking and digital financial products (e.g., savings accounts, payments, UPI, wallets).
  
• Experience with product lifecycle management, risk control testing, and compliance evaluations.

radhika@beanhr.com