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0 years
0.0 Lacs P.A.
Pendurthi, Andhra Pradesh, India
Posted:2 weeks ago| Platform: 
Remote
Full Time
This position is responsible for managing a large team of Technical Support Agents and leading customer experience initiatives across complex IT environments. The ideal candidate has experience with remote support, enterprise networking, cloud services, and a passion for developing high-performing teams. Highlights Of The Role Lead and mentor a team of 25+ support staff Oversee technical support operations, ticketing, and KPIs Collaborate cross-functionally with engineering, production, and customer success Leverage technology including VPNs, virtualization, cloud (AWS/Azure), and ticketing systems like Zendesk or ServiceNow Show more Show less
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Pendurthi, Andhra Pradesh, India
Experience: Not specified
Salary: Not disclosed
Pendurthi, Andhra Pradesh, India
Experience: Not specified
Salary: Not disclosed
