Senior Manager OEM Sales and Sales Planning

Reporting to: COO

Required Industry Experience:

OEM sales and sales planning, specifically within products like Gearboxes, Electrical Motors, Custom motors etc.

Experience: 15 + years

Responsibilities:

1. Lead and Mentor: Guide, mentor, and develop a high-performing team of professionals focused on planning and order fulfillment for OEM customers, fostering a culture of accountability and continuous improvement.

2. Strategic Planning: Develop and execute strategic planning initiatives aligned with overall OEM sales targets and business objectives. This includes demand forecasting, capacity planning, and inventory optimization tailored to OEM requirements.

3. Order Fulfillment Excellence: Oversee the end-to-end order fulfillment process for OEM clients, ensuring timely and accurate delivery of products. Proactively identify and resolve potential roadblocks to maintain high customer satisfaction.

4. Customer Relationship Management: Serve as a key point of contact for strategic OEM customers regarding planning, order status, and fulfillment. Build and maintain strong, collaborative relationships to understand their evolving needs and ensure long-term partnerships.

5. Sales & Operations Alignment: Work closely with the OEM Sales, Production, Supply Chain, and Logistics teams to ensure seamless coordination and alignment of sales forecasts with operational capabilities.

6. Process Optimization: Continuously analyze and improve planning and order fulfillment processes to enhance efficiency, reduce lead times, and optimize costs. Implement best practices and leverage technology to streamline workflows.

7. Performance Monitoring: Establish and monitor key performance indicators (KPIs) for the planning and order fulfillment team. Report on performance, identify trends, and implement corrective actions as needed.

8. Problem Resolution: Proactively address and resolve complex customer issues related to order delays, discrepancies, or planning challenges, ensuring minimal disruption to OEM operations.

9. Market Insights: Stay abreast of industry trends, market conditions, and OEM customer demands to inform planning strategies and identify growth opportunities.

Preferred Capabilities:

• Proven experience leading and managing a team of at least 5 individuals, with a strong emphasis on coaching and development.
• Deep understanding of the OEM customer lifecycle, from initial engagement to recurring order fulfillment.
• Expertise in sales planning methodologies, demand forecasting, inventory management, and supply chain processes.
• Strong analytical skills with the ability to interpret complex data, identify trends, and make data-driven decisions.
• Excellent communication, negotiation, and interpersonal skills with a proven ability to build rapport and influence stakeholders at all levels, both internally and externally.
• Proficiency in CRM systems (e.g., Salesforce) and ERP software (e.g., SAP) is highly desirable.
• Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or a related field. A Master's degree is a plus.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively