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Prateek Group
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Senior Manager / Manager - Customer Relation

Senior Manager / Manager - Customer Relation

Prateek Group

7 - 10 years

4 Lacs

noida

Posted:3 days ago| Platform: GlassDoor logo

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Skills Required

crm strategies query addition data reports negotiation analysis

Work Mode

On-site

Job Type

Part Time

Job Description

Job Code

CRM-03

Functional Area

CRM

Number of Position

Location

Corporate Office, Noida

Experience

7 - 10 Years

Job Description

Delivering CRM strategies across the organization with a view to retaining existing customers,
Candidate should have experience to handle a team of CR who can do post sales activities of properties , Generate the allotment letter, agreements, payment receipts, demand letters, collection and reports.
Handle the customer query through e-mails, calls, direct interaction.
Candidate must have knowledge of documents in case of transfer, unit shifting, addition & deletion of applicant, possessions & registry.
Ensuring complete Customer Relationship Management.
Build and maintain various data reports for customer centered metrics.
Evolve customer centric processes that create long term relationships.
Be able to recommend industry leading practices for inclusion in our solutions and response

Desired Profile

Sound Knowledge of customer relations and at least handled a complete project of group housing project for handing over to customer.
Good Working Interpersonal and Negotiation Skills.
Skilled in data analysis and presentation
Banking background will be given preference who must have worked as AGM and above
Team handling skills.

Key Skills

#CRM#CR#Real Estate#Customer Relationship Management#FARVISION#MS Office#BBA#ALLOTMENT

Contact

hr@prateekgroup.com

Last Date

30/09/2025

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