Posted:1 week ago|
Platform:
Work from Office
Full Time
Position Overview The Senior Manager of Asset Management and Desktop Support oversees desktop support, IT asset lifecycle, and budget management. This role focuses on driving innovation, optimizing digital tools, and ensuring efficient workplace operations. Collaboration with vendors and stakeholders is key to delivering high-quality digital solutions and enhancing workplace productivity. Key Responsibilities: Lead the desktop Services team, fostering a collaborative, innovative, and results-oriented environment. Develop and implement the overall strategy for desktop and asset management services, ensuring alignment with organizational goals. Oversee day-to-day operations of desktop and asset management services and ensure optimal performance. Lead the asset management lifecycle including acquisition, tracking, and maintenance. Oversee the annual budget for desktop and asset management, ensuring cost-effectiveness and financial oversight. Manage vendor relationships and negotiate contracts for services and assets. Ensure compliance with cybersecurity standards in desktop and asset management. Provide strategic leadership in technology adoption and service delivery models. Build and mentor a high-performing team, focusing on continuous improvement. Lead innovation and digital transformation efforts to modernize the workplace. Ensure compliance with IT policies, data privacy laws, and other regulations. Develop business continuity plans for desktop and asset management. Implement data-driven decision-making through analytics and reporting. Qualifications and Experience - Diploma/ bachelors degree in information technology, Computer Science, electronics - Minimum of 12+ years of experience in Asset management, Desktop or digital workplace services, with at least 3 years in management role. - Strong knowledge of asset management, budgeting, desktop support and collaboration platforms. - Experience in managing vendor relationships and optimizing service delivery and the cost. - Proven ability to manage budgets and track spending. - Well versed with budgeting, software license management, software renewal, cost optimization projects. - Strong leadership skills and experience managing cross-functional teams. - Excellent communication skills for working with stakeholders at all levels.
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