Senior Manager - Internal Communications

Mercer

7 - 10 years

10 - 15 Lacs

mumbai

Posted:22 hours ago| Platform:

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Skills Required

project management marketing employee engagement digital communication internal communication business cards brochure design posters photoshop flyers banners telecommunication sales print ads graphic designing corel draw logo design illustrator

Work Mode

Work from Office

Job Type

Full Time

Job Description

What can you expect?

Implement Communication Strategies (30%)Bring Marsh McLennans vision and priorities to life by executing targeted internal communication plans. Identify key audiences, craft clear and impactful messages, and select the best channels to ensure information reaches and resonates with colleagues effectively.
Create Engaging Content (30%)Develop compelling and informative content for a variety of internal platforms including newsletters, intranet, emails, and social media. Ensure all communications reflect our values, culture, and brand voice consistently.
Analyse and Report on Communication Impact (10%)Collect and interpret data on communication effectiveness, colleague feedback, and engagement metrics. Use insights to continuously refine strategies and demonstrate the value of internal communications.
Drive Colleague Engagement (15%)Design and implement initiatives that boost employee engagement and promote a positive workplace culture. This includes organising events, conducting surveys, and creating feedback loops to understand and respond to colleague needs.
Support Change Communications (15%)Play a key role in managing communications during organisational changes. Ensure colleagues are well-informed, understand the impact, and feel supported throughout transitions to maintain morale and engagement.

What is in it for you?

Medical insurance, Personal Accident insurance, Group Term life insurance
Holidays (As per the location)
Hybrid working environment. (3 days office must)
Shared transport (Provided the address falls within the service zone)

We will count on you to:

Work as an Individual contributor
Project Management:Manage multiple projects, dedicating approximately 20% of time to project coordination
Regional Focus:India, Middle East, and Africa (IMEA)

What you need to have:

Eager to challenge the status quo by using AI and innovative tools to improve internal communications and engagement.
Exceptional written and verbal communication skills, with the ability to simplify complex information for diverse audiences
Proficiency with digital communication tools such as email marketing platforms, intranet systems, and social media
Strong organizational skills with a disciplined, deadline-driven approach
Analytical mindset with experience measuring communication effectiveness and making data-driven recommendations
Excellent relationship-building skills and ability to collaborate across functions and cultures
Experience in change management communications, helping employees navigate transitions smoothly
Adaptable and comfortable working in a fast-paced, dynamic global environment
7-10 years of experience in internal communications or a related role
Bachelors degree in Journalism, Communications, or related field is a plus

What makes you stand out?

Bachelors degree in Journalism, Communications, or related field is a plus
Exceptional written and verbal communication skills

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